United States Postal Service

1.8
241 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 300 Opelika Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Opelika Rd, Auburn, AL
36830, United States

Hours

Reviews

1.8
241 reviews
5 stars
32
4 stars
11
3 stars
5
2 stars
13
1 star
180
  • PW
    Peter Woods
    Sep 30, 2025
    5.0
    I am glad to say everything was (once again) smooth sailing.
  • BS
    Brandon Swann
    Sep 25, 2025
    1.0
    Hmmm, we pay for mail notifications from the USPS and somehow what it tells us will be delivered today hardly ever shows up today, sometimes it takes 3 days or more after being notified. is this place that overwhelmed by volume? is it understaffed? Or are the postal carriers just incapable ? The Auburn residents may never know.
  • JS
    Jay S
    Sep 5, 2025
    1.0
    This is easily the worst post office I've ever dealt with. Packages are constantly being scanned delivered but not actually being delivered. I assume the carriers are stealing the mail. And when you call the post office, they straight up ignore your call. I have submitted mail search requests and help requests on the website and this post office will not even acknowledge them. Every single person at this post office needs to be fired.
  • CJ
    Capn Jack
    Aug 12, 2025
    1.0
    Very rude customer service. The lady that helped me off the bat was very impatient and angrily said I needed my package labeled before I could even tell her I had a qr code and continued snap at me. I understand customer service can get very annoying sometimes and she could have been having a bad day but I have shipped hundreds of packages and this has by far been the worst customer service I've had.(first time shipping at this location)
  • YH
    Yvette Hall
    Aug 11, 2025
    1.0
    I have lived in Auburn since 2013. I have never one time had a decent experience in this post office. I just left after waiting for 20 minutes in line that never moved over somebody mailing an envelope. I don’t care if she’s mailing it to Timbuck too. it should not require the amount of time and effort that these people seem to be spending on one person then the postal worker put up her next window sign and there is literally no one else there to work with in line of about eight people standing there staring at each other. She commenced to count out her drawer cause I guess she’s leaving for the day, it’s 435. I left. I’ll go take my things to pac mail and they can come pick it up there in the morning. I will never step foot in this post office again. Something really needs to be done. It’s such an atrocious experience I believe it has given me a wicked case of PTSD

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.