Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.8
(255 reviews)

Business Details

300 Opelika Rd, Auburn, AL
36830, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 300 Opelika Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Opelika Rd, Auburn, AL
36830, United States

Hours

Reviews

1.8
255 reviews
5 stars
36
4 stars
13
3 stars
5
2 stars
14
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting impatience and a lack of professionalism.

Delivery Issues

Numerous complaints about packages being marked as delivered but not actually received, along with frequent misdeliveries and lost items.

Long Wait Times

Customers consistently mentioned long lines and slow service, often with only one clerk available during busy hours.

Phone Accessibility

A significant number of reviews noted that the post office rarely answers phone calls, leading to frustration among customers trying to resolve issues.
  • SB
    Sally B
    3 days ago
    5.0
    The staff was very helpful and polite. A little wait but worth it. The first post office that I did not come out with a headache in 40 plus years. Well done Auburn post office!
  • DD
    Dariel
    Feb 9, 2026
    2.0
    During 12-1 prime activity lunch time there was only 1 window/clerk open and 15 people in line waiting. Other ladies were walking around behind counter but were not helping customers. There is no excuse for workers to be present and not helping during a busy time. The one clerk that was working was very patient, professional and kind.
  • AL
    Angeline Louis-jean
    Jan 29, 2026
    5.0
    This post office saved me a huge headache. I had a package that was in route and unfortunately was not delivered due to some mail forwarding issue. I was afraid they were going to send the package back China, which was the original sender. I quickly ran to the office and Miss Sandra was very kind and had a huge sense of urgency in this matter… Long story short, she and Miss Pam were able to help me retrieve my package. Thank you guys for your help!!
  • MT
    M. Tudesky
    Jan 15, 2026
    1.0
    I give them one star because zero is not an option. Whoever delivers to my apartment complex scans the packages, marks them as delivered at my mailbox and God knows where they put them. This must be one of the worst post offices across the whole country.
  • IG
    Ike Gwin
    Jan 12, 2026
    1.0
    I understand not all employees are slacking/incompetent, but truly, this is the worst post office I’ve ever had the displeasure of working with. My packages have been delivered to other houses which I had to track down on multiple occasions. I’ve had a package delivered to the larger boxes yet not given the correct, or any, keys to open that box. This has gone on over the 4 years I’ve lived in Auburn. Very disappointing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others