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Brand Certified

United States Postal Service

2.7
(55 reviews)

Business Details

50 Kent Stone Way, Alabaster, AL
35007, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 50 Kent Stone Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
50 Kent Stone Way, Alabaster, AL
35007, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.7
55 reviews
5 stars
19
4 stars
4
3 stars
1
2 stars
3
1 star
28
  • BR
    Brianna Rodriguez
    Nov 22, 2025
    1.0
    Angela agreed how crazy the situation sounded on why my package didnt arrive but said she couldn't do anyhting to help. After I asked again for more help she stayed on the phone quite.
  • JM
    Jessica Miller
    Feb 27, 2017
    1.0
    Very rude staff. I walked in the post office and the employee closed the gate in my face. I continued to call her for assistance and she ignored me as if she did not hear me. This is terrible and obviously by the other reviews this location is known for terrible service!
  • LK
    Lee Kennedy
    Feb 22, 2017
    1.0
    I've never seen a post office that cares so little about making an effort. Mishandled packages and returned items are the norm for these folks. I wish there was another option to have my mail/packages delivered.
  • AR
    Anthony Roberts
    Feb 17, 2017
    1.0
    Print your postage online and drop it off here unless you like standing in lines.
  • DD
    David Dees
    Dec 7, 2015
    1.0
    Horrible and very prude staff. I have noticed that this crew is very lazy, the times I have went to this establishment I would notice one employee working, while the other two would be carrying on a conversation and laughing it up while the lobby is full of people.They treat you as if you're incompetent, as if they're on a power trip. My advice, use the Pelham location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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