United States Postal Service

2.6
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 50 Kent Stone Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
50 Kent Stone Way, Alabaster, AL
35007, United States

Hours

Reviews

2.6
54 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
3
1 star
28
  • BR
    Brianna Rodriguez
    Nov 22, 2025
    1.0
    Angela agreed how crazy the situation sounded on why my package didnt arrive but said she couldn't do anyhting to help. After I asked again for more help she stayed on the phone quite.
  • TJ
    Tyrone Duncan Jr
    Aug 5, 2025
    1.0
    These people still got my package at there facility for what reason I don't know..luckily I brought my son 3 pair of shoes for school instead of 1 🤦🏾2nd time this happen..USPS IS TRASH 5 TIMES Y'ALL BAD FOR BUSINESS..TAKE NOTES FROM UPS,FEDEX,& DHL 🫡
  • MK
    Melanie Kelly
    Oct 31, 2020
    5.0
    I had the best experience at the Alabaster Post office today! I wish everyone could be as helpful and courteous as the employee I had that assisted me with my package questions. I appreciate her willingness to answer questions. I wish I had gotten her name! Much thanks!!
  • DW
    Deborah Wesson
    Jul 5, 2019
    5.0
    Quick in and out! Always friendly!
  • DD
    David Dees
    Dec 7, 2015
    1.0
    Horrible and very prude staff. I have noticed that this crew is very lazy, the times I have went to this establishment I would notice one employee working, while the other two would be carrying on a conversation and laughing it up while the lobby is full of people.They treat you as if you're incompetent, as if they're on a power trip. My advice, use the Pelham location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.