United States Postal Service

2.6
54 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 50 Kent Stone Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
50 Kent Stone Way, Alabaster, AL
35007, United States

Hours

Reviews

2.6
54 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
3
1 star
28
  • BR
    Brianna Rodriguez
    2 days ago
    1.0
    Angela agreed how crazy the situation sounded on why my package didnt arrive but said she couldn't do anyhting to help. After I asked again for more help she stayed on the phone quite.
  • TJ
    Tyrone Duncan Jr
    Aug 5, 2025
    1.0
    These people still got my package at there facility for what reason I don't know..luckily I brought my son 3 pair of shoes for school instead of 1 🤦🏾2nd time this happen..USPS IS TRASH 5 TIMES Y'ALL BAD FOR BUSINESS..TAKE NOTES FROM UPS,FEDEX,& DHL 🫡
  • KB
    Kawanna Brickler
    Feb 4, 2023
    1.0
    What is the purpose of having posted business hours if you’re going to close before then. I get after working your shift you’re ready to go home I really truly do because often times that’s my reality as well BUT why not say, “Hey we’re not taking any more costumers today we will open again on Monday morning at such and such time.” An older gentleman and myself were both walking towards the counter right before closing and instead of saying this the person at the desk looked us dead in our faces and proceeded to let the gate down before 12p. When I called someone answered the phone then hung up, so I called a few more times before getting someone. Once I finally got someone the lady on the phone said is customary for them to close up right before the posted closing time.
  • SJ
    Sue Ann Jones
    Mar 9, 2020
    1.0
    The staff inside have been very helpful. But, the letter carriers are another thing. I can never count on them to pick up my business mail on time!! I find myself having to go and mail them myself. Which takes time out of my day! I got some mail today and 1 letter was postmarked Feb 26, 2020 and another dated Mar 4, 2020. That seems like along time to come from Birmingham!
  • CD
    Chris Duchock
    Mar 11, 2017
    1.0
    Mail is consistently delivered to the wrong address. Numerous packages have either been delayed or delivered to the wrong address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.