United States Postal Service

4.4
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13232 N Mckinley Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13232 N Mckinley Way, Willow, AK
99688, United States

Hours

Reviews

4.4
14 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • BP
    Bradley Peterson
    Dec 20, 2025
    1.0
    Picked up packages(on dolly) and found someone elses package in the pile once home. Tried to call and speak with a person all got was a loop from ai answer system unable to speak with a real person. Really tired of automated systems for answering service. So now they will be unaware of their mistake. I will return it when i have time. Srry to the person who will not be getting their package before christmas
  • TF
    Tuigana Foley
    Apr 13, 2024
    5.0
    I don't know her name, but the woman who helped me with my passport was friendly, professional, took my picture when my original one was wrong, adjusted so I could do a money order with my debit card because I didn't have my checkbook. Overall great service and honestly wish it was my local post office!
  • CM
    carolyn mitchell
    Dec 10, 2022
    5.0
    The staff is very friendly and helpful. Love my Post Office here in Willow.
  • DC
    D. Caruso
    Oct 21, 2022
    5.0
    Good service at this branch.
  • AB
    Ak Blues
    Jul 7, 2020
    5.0
    Excellent service! Wonderful team, and very helpful. Thanks Willow Post Office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.