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United States Postal Service

2.3
(208 reviews)

Business Details

500 S Cobb St, Palmer, AK
99645, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 S Cobb St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 S Cobb St, Palmer, AK
99645, United States

Hours

Reviews

2.3
208 reviews
5 stars
48
4 stars
18
3 stars
5
2 stars
15
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for package pickup, often exceeding 30 minutes to an hour.

Staff Attitude

While some reviews praised the staff for being friendly and helpful, others noted instances of rudeness and unprofessional behavior from certain employees.

Package Delivery Issues

Numerous complaints were made about packages being marked as delivered but not actually received, as well as frequent misdelivery of mail.

Improvements Noted

Some customers acknowledged improvements in service and staffing over the past year, indicating a positive trend despite ongoing issues.
  • II
    isaiah
    Dec 23, 2025
    1.0
    Horrible.
  • AD
    A Dove
    Dec 8, 2025
    1.0
    Why are they so ridiculously slow. I’ve never seen anything like it. The service is unnecessarily slow to the point of being malicious.
  • JK
    Jennifer Klink
    Oct 24, 2025
    5.0
    I’ve used the Palmer post office for almost 20 years . I’ve never had a bad experience with any of the employees. Most have been wonderful. Yes I’ve had to wait but I’ve had to wait at other places also. They are doing their best , I think if everyone could do a job that they complain about for a month, you may feel different
  • JI
    Juanita R. Polty (*ItsMeNita*)
    Mar 26, 2022
    5.0
    Nice and politely to customers fast workers
  • KS
    Kyle Schmitt
    Jan 2, 2016
    1.0
    This place sucks

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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