Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 325 S Santa Claus Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
325 S Santa Claus Ln, North Pole, AK
99705, United States
Hours
Reviews
1.9
202 reviews
5 stars
32
4 stars
13
3 stars3
2 stars
6
1 star
148
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package delivery, including claims of attempted delivery without actual attempts being made.
Customer Service
Feedback highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and accountability.
Communication Problems
Customers experienced difficulties reaching the post office by phone, often encountering automated systems without the ability to speak to a representative.
Inconsistent Service
Service quality appeared to vary significantly based on location and individual delivery personnel, leading to dissatisfaction among customers.
- NTNik TurinoJan 2, 20265.0Friendly staff and fast service even at -40.
- AMAlyssa MathesDec 18, 20251.0Been trying to call for 2 days now. They won’t pick up. Why even have a phone if you won’t answer it. I’m trying to make sure my family gets their Christmas presents on time but kinda hard when no one will answer.
- MHMolly HenryAug 1, 20251.0If I could give negative stars, I would. Constant issues with delivery. Always an excuse. I can’t tell you how many times the supervisor has taken my number and says he will call me back and he never does.
- WRWilliam ReamesSep 19, 20231.0Male delivery service sucks will not deliver our packages. Customer service sucks employees rude.
- JTJessica TurpinDec 23, 20211.0Post office gave my package to someone else! My packages get held because they don't fit in my mail box. The postal worker didn't check the name on the package and gave it to someone else! Talked to the manager and he swears there is no way that could have happened since they check IDs, but several other people in the area have the same issue!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 325 S Santa Claus Ln offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location, and do I need an appointment?
Yes, you can apply for a first-time U.S. passport and most locations require scheduling an appointment via the online scheduler; some offer limited walk-in hours.
Does the Post Office take passport photos and what is the cost?
Passport photos are available by appointment and cost $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your application; online reservations are available at the USPS website.
Are the PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; check with this Post Office for specifics.
What are the operating hours of the United States Postal Service at 325 S Santa Claus Ln?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, closed on Sundays.
Are there any nearby places where I can visit before or after my trip to the Post Office?
Yes, nearby you can visit Santa's Workshop for entertainment or stop by Mochalicious for coffee and snacks.
Is there a nearby bank in case I need banking services while visiting the Post Office?
Wells Fargo Bank is located nearby and can assist with your banking needs.
What nearby medical services are available if I need health-related assistance?
Nearby medical services include North Pole Dental Workshop, Alaska Interior Dentistry, and North Pole Physical Therapy.
Are there any local places of interest where I could relax or socialize around the Post Office?
You can visit North Pole Spirits - Alaska or the Moose Lodge bars to unwind and socialize after your visit to the Post Office.