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Visit your local Post Office™ at 3609 Tongass Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I am missing a package that was delivered to this post office. I have called so many times at all different times. Left at least 5 voicemails. No one has called back. This is beyond frustrating
AG
A G
Dec 16, 2024
1.0
Don't bother calling just go in, they will never answer the phone.
AA
autumnzipper
Jul 9, 2024
5.0
BEST Post Office of all time. The most kind and knowledgeable clerks who are always so helpful and friendly. Doesn’t hurt that they always have candy for the kiddos. I have a small business and I’m in the post office on a weekly, sometimes daily basis, and it’s always a pleasure. Getting mail to and from an island is a challenge at times, but one they tackle well.
PS
Peter Stanton
Jun 8, 2017
4.0
The staff here has always been professional and helpful, although it can be frustrating when waiting times in line get extremely long.
TG
Tee Garcia
Aug 15, 2016
1.0
My package arrived on July 25th 2016; it is now August 15th and my 3 day priority has never made it! This is the WORST CUSTOMER experience EVER! You can not get a live person and when you do they don't seem to fully understand you! I keep getting excuses as to when it should arrive. Spoke with someone this morning and they clearly didn't understand me and were in a hurry to brush me off the phone! This post office is a joke! I will be taking it higher because it seems as if my package is not a priority and that my business is not a priority!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Ketchikan?
It is located at 3609 Tongass Ave, Ketchikan, AK 99901.
What are the regular business hours of the USPS at 3609 Tongass Ave?
The USPS is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this USPS?
The fee for a passport photo is $15.
Can I rent a PO Box at this Post Office?
Yes, PO Boxes can be reserved online and set up in person at this location.
Is there 24/7 access to PO Boxes after hours at this USPS?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; check locally for exact hours.
What nearby transportation options are available for reaching this USPS?
The Ketchikan Ferry Terminal and Alaska Marine Highway System are nearby, providing ferry and marine travel options for visitors.
Are there places to eat or drink near the USPS at 3609 Tongass Ave?
Yes, nearby options include Jeremiah's Pub and The Portside Pub & Grill for dining and drinks.
What nearby accommodations can I use when visiting the USPS in Ketchikan?
The My Place Hotel-Ketchikan, AK and The Landing Hotel are nearby hotels for convenient lodging.