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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9491 Vintage Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
43 reviews
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- JMJessica MeuseOct 27, 20251.0Probably the most frustrating experience I’ve ever had with the postal service so far in my 35 years of life. I moved here with the military and was receiving mail with no issues for about two months; then I was told my address was “undeliverable.” I had multiple packages sent back - some were gifts that I was only made aware of because the senders asked if I’d ever received them. They were all returned to sender and, when I attempted to intercept, I was told to fill out one form and then informed by another person that my items were already gone/fill out another form/go back to the post office AGAIN. I waited in the post office for a while before I finally asked if I could leave to attend to other errands that needed to be done prior to work the following day and receive a phone call instead. I am convinced the person working would’ve let me stand there waiting until closing time, because that’s how minimal the communication was. My experience here has been nothing short of discouraging, and the inconsistency of the information I’ve received makes me wish I had another option to receive mail at all. Communication here is poor, and I was never told upon moving here that my address was “undeliverable.” Other tenants have lived at my address before and received mail. Edit: I was told my mail was being held in the interim while I sorted out the address/shared mailbox issue, but NONE of my mail was held. Some of the items were incredibly sentimental, as my dog recently passed away and all of my friends and family are thousands of miles away. I have called countless times and nobody ever picks up the phone.
- SBSimba Nia BlackmanMay 3, 20221.0The most inept post office branch I've ever dealt with.
- GVGíl VásquezFeb 14, 20211.0KREE has no customer service skills what so ever! What a shame....
- TTTrending TrendiestJun 24, 20191.0This must be the worst post office in the nation. Some of the clerks are the slowest and most ignorant people I've ever met. The longer the line gets the slower they work.
- KPKevin Buckland Or Joy PowellAug 23, 20181.0So the mailman comes by my business a couple months ago and tells me he's not supposed to deliver packages without a mail receptacle but "all I have to do is put one on the wall right there" and he's good. So I do that. Have a package delivered to the business address. I'm thinking great I don't have to go wait in line at the post office. The package gets redirected to post office. So I call and leave a voicemail saying "hey I have a mailbox at my business, please call me back and deliver packages." No call back. I order a package again. Same thing, redirected to post office - "no mail receptacle." So I got to the PO and wait in line. Nice lady, I tell her I have a mailbox now but still not getting mail. Great she says I'll give a note to the mail carrier - no problem. Order package again. Same thing happens. I go to the PO again and wait in line again and talk to another nice lady who informs me mailboxes have to be "inspected" by the manager who is about to leave for the day at 3pm but she caught her just in time and the manager Patty or Sally will inspect it the next day. OK great I think, I can get mail now at my business. I get a call on inspection day from the manager who wants me to describe my mailbox, which I do. She says it doesn't sound like an 'authorized mailbox' - I tell her I ordered it on Amazon, I'm sure it will be fine, it's mounted by the door. Nah she says, it would have to be by the curb. Only downtown and valley business grandfathered in for to the door delivery. I'm thinking, huh? Really? The mail carrier didn't mind - he's the one that told me to mount it by the door. "Oh I'm sorry you got bad information. You should have called us." Uh, I did, didn't get a call back. Oh I'm sorry." Basically you have to comply with a set of rules that the mail carrier doesn't know about and jump through a bunch of hoops in order to give them your business. I'm sorry but this isn't 1984 and USPS isn't the only game in town that can deliver what we order from the Sears Wish Book. UPS and FedEx will deliver to my door - mailbox or no mailbox. But I'll let the USPS continue to deliver my junk mail. 2021 Update: I've had a couple occasions where my employee selected street address for a shipment that the shipper sent via USPS. After leaving a negative review now the Juneau USPS returns it to sender so I have had to have it re-sent to home address. The best solution to fix USPS is for the Federal government to sell it to Amazon.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 9491 Vintage Blvd, Juneau?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled through the online scheduler, though some have limited walk-in hours.
What are the operating hours of the United States Postal Service at 9491 Vintage Blvd?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 11:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can find available PO Boxes and reserve one quickly and securely online at the USPS website, then complete the setup in person.
Can I access my PO Box after lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary. It's best to check directly with the Juneau Post Office for specific hours.
Is there a fee for passport photos at this Post Office?
Yes, the current fee for a passport photo is $15 at USPS locations.
What nearby banks are close to the United States Postal Service on Vintage Blvd?
Nearby banks include First Bank and True North Federal Credit Union, which can assist with financial services before or after your visit to the Post Office.
Are there dining options near the United States Postal Service on Vintage Blvd?
Yes, nearby restaurants like Asiana Gardens (an Asian and sushi restaurant) and Gla-Scholl Grinds Valley (a Hawaiian restaurant) offer convenient dining options around your USPS visit.
What other facilities close to the Post Office might be useful during my visit?
Nearby you can find medical centers like SEARHC Primary Care - Vintage Park Campus and recreational options such as The Alaska Club gym, providing convenience and services around your postal errands.