United States Postal Service - Closed

2.1
43 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 10437 Kuter Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service - Closed
10437 Kuter Ave, Jber, AK
99506, United States

Hours

Reviews

2.1
43 reviews
5 stars
9
4 stars
1
3 stars
4
2 stars
2
1 star
27
  • TP
    Toby Powell
    Sep 30, 2025
    1.0
    Ok so whoever works here mustn’t make any money or they’re salaried because they’re open at a time when only the unemployed are able to pick up their mail.
  • AI
    Alexandria Ivey
    Mar 20, 2025
    3.0
    NO TAPE AVAILABLE. They did not have tape available to close both ends of my box so I had to purchase tape from them for $4. Be sure to have your box prepared prior or bring your own tape. Customer Service was good though.
  • MM
    Melissa Morrissey
    Feb 4, 2023
    1.0
    I had a package coming I needed to sign for. They came in the middle of the day, so no one was there to sign. I went in the next day to pick it up at the post office but they couldn’t find it. I set a re-deliver option and made an electronic signature so I wouldn’t have to sign when it came. We went back to the post office the next day, and they said it’s still not there. But they said when the trucks come in and scan at night, surely they will know where it is. Turns out instead of bringing it back to the JBER office after the failed delivery, the sent it straight back to the distribution center so I could never pick it up (they said it was a new driver). They told us the distribution center “doesn’t have a phone number to call” so to just wait and be patient. Anyway, they said every day it will be rerouted back here for a week. It never rerouted. The tracking number never changed or had updated information. We’ve been going in and asking about it, but they won’t look and gave us a fake phone number for their office (“out of order”). 🙄 I’m getting emails from USPS saying it will return to sender soon though I literally can’t do anything about it. (You know, if it’s ever found). I hope that does happen so we can ask them use FedEx instead.
  • KK
    kristine kelly
    Dec 24, 2016
    1.0
    Horrible
  • SB
    Sonia Blankenship
    Dec 6, 2016
    5.0
    Best person to deal with is Tim. He's seriously the best person ever. So sweet.

Frequently Asked Questions About United States Postal Service - Closed

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.