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Visit your local Post Office™ at 10437 Kuter Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Ok so whoever works here mustn’t make any money or they’re salaried because they’re open at a time when only the unemployed are able to pick up their mail.
AI
Alexandria Ivey
Mar 20, 2025
3.0
NO TAPE AVAILABLE. They did not have tape available to close both ends of my box so I had to purchase tape from them for $4. Be sure to have your box prepared prior or bring your own tape. Customer Service was good though.
MM
Melissa Morrissey
Feb 4, 2023
1.0
I had a package coming I needed to sign for. They came in the middle of the day, so no one was there to sign. I went in the next day to pick it up at the post office but they couldn’t find it.
I set a re-deliver option and made an electronic signature so I wouldn’t have to sign when it came.
We went back to the post office the next day, and they said it’s still not there. But they said when the trucks come in and scan at night, surely they will know where it is.
Turns out instead of bringing it back to the JBER office after the failed delivery, the sent it straight back to the distribution center so I could never pick it up (they said it was a new driver). They told us the distribution center “doesn’t have a phone number to call” so to just wait and be patient.
Anyway, they said every day it will be rerouted back here for a week. It never rerouted. The tracking number never changed or had updated information. We’ve been going in and asking about it, but they won’t look and gave us a fake phone number for their office (“out of order”). 🙄
I’m getting emails from USPS saying it will return to sender soon though I literally can’t do anything about it. (You know, if it’s ever found). I hope that does happen so we can ask them use FedEx instead.
KK
kristine kelly
Dec 24, 2016
1.0
Horrible
SB
Sonia Blankenship
Dec 6, 2016
5.0
Best person to deal with is Tim. He's seriously the best person ever. So sweet.
Frequently Asked Questions About United States Postal Service - Closed
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10437 Kuter Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations can also take your passport photo.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 12:30 PM and 2:00 PM to 4:00 PM. It is closed on Saturdays and Sundays.
Can I reserve a PO Box online at this location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you'll receive instructions to complete your setup in person at the Post Office.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. You should check with this local Post Office for exact lobby hours.
What nearby places can I visit when I am at the Post Office on Kuter Ave?
Nearby places include Baskin-Robbins for ice cream, Revolution Coffee Co for a coffee break, and the JBER Heritage Chapel for quiet reflection. These spots make excellent stops before or after your visit to the Post Office.
How can the nearby Joint Base Elmendorf Richardson assist customers visiting the Post Office?
Joint Base Elmendorf Richardson is a community center and armed forces branch nearby. Military personnel and visitors might use the Post Office services conveniently due to its proximity to the base.
Are there fitness or recreational spots near the Post Office on Kuter Ave?
Yes, several nearby active life places such as the JBER Aerobic Fitness Program, Elmendorf Fitness Center, and Arctic Warrior Martial Arts Ketsugen Karate offer various fitness options close to the Post Office.
How can I contact this Post Office or get more information about their services?
You can call the local phone number +1 907-753-9089 or visit their website at https://www.usps.com/postoffice for more details.