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Visit your local Post Office™ at 724 Quartermaster Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Anita is VERY RUDE! I asked if they had an ICE complaint box. She said “no.” I asked her name and She said to make sure it was spelt right on the review and she said, “Make sure it was good.” I said, “I will, thank you.” She said, “oh, I know you will.” Then said something as I was walking out the door. I was shipping 2 little packages. Anita, just stood there staring at me for about 5 seconds. Then rudely said “if you want to ship them then place them on the scale.” I said, oh really” cause clearly I didn’t know. She replied “yes, really” very snotty. As I was waiting on the QR code to pull up on my phone, she threw the barcode scanner down and continued to stare at me.
VA
Victoria Ambriz
Oct 15, 2025
5.0
Anita was kind, quick, and very professional! I was in and out with everything accomplished 👍
MC
Maria Clara
May 6, 2024
1.0
There must be serious lacking of candidates for the post office to keep a staff as unhappy and as irritable as Ms. Anita. She must have been the only choice that despite her attitude, they keep her. Worst ever USPS staff I faced. I have mostly lived in an army base, I take pride in my community and so I have so much respect for everyone but I also expected that since I am in the base, I will always get graceful and good people who actually care about military members and their families. Well Anita just destroyed that illusion. I wonder why she has no respect towards people, no hint of proper customer service, you just see her doing her job that she seems to hate.
I have never met a post office staff this impolite, as if seeing customers in that place is something she really really loathes so much. Mind you, I am the kind that you will never see argue with anyone, I treat everyone with respect, smile at people who pass me by. Im that kind of person so it could not have been me that triggered that demeaning treatment . She just wanted me to be gone asap.
Just drive all the way to USPS at Elmendorf. Tim is a much more pleasant and rightful person to represent USPS. It's like night and day. It's refreshing to have finally have an amicable USPS lady here in JBPH.
DM
Daniel M
May 10, 2021
2.0
Call beforehand; counter has extremely sporadic hours (e.g. closed 4 times at non-standard times in the last 8 days of trying to pickup mailbox keys).
AS
Adam Ski
Jan 13, 2015
5.0
Surprisingly good post office. I have used it a few times and have not had any issues with lines or rude employees which seems to be an issue with some of the other ones off base.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 724 Quartermaster Rd?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment to get passport services here?
Most passport services require an appointment via the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The post office is open Monday to Friday from 10:00 AM to 1:00 PM and from 2:30 PM to 5:30 PM. It is closed on Saturdays and Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at the Post Office.
Are PO Boxes at this Post Office accessible after normal lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary; please check with this local Post Office for specifics.
How can nearby locations like the Armed Services YMCA Bargain Shop benefit visitors to this Post Office?
Visitors can combine errands by visiting the Armed Services YMCA Bargain Shop nearby for discount clothing and thrift shopping before or after handling postal needs.
Is there a convenient place for outdoor activities near the Post Office?
Yes, the Eagle River Nature Center is nearby, offering park and river access. It’s a great spot to visit before or after your postal errands for some recreation.
What options are available near the Post Office for arts and crafts enthusiasts?
The JBER Arts and Crafts Center nearby offers arts and crafts supplies and workshops, making it convenient for hobbyists visiting the area.