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Visit your local Post Office™ at 3726 Neely Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
USPS lost my package and their response was basically “oh well.” The only thing they offered to replace was the shipping fee, as if it doesn’t matter that my mail was lost or possibly stolen. That does absolutely nothing to fix the actual problem.
I spent hours dealing with automated systems, endless AI prompts, and phone menus nearly two hours just to reach a real person only to be told they couldn’t help me. No accountability, no real solution, and no concern for the customer.
USPS is a joke at this point. I will never use them again to mail anything important.
EM
Emma Maag
Jul 25, 2025
5.0
The clerk helping us was very kind and helpful!
BS
Bob Sharpie
Jun 2, 2021
5.0
Research postal rates before you get here.. Alaska is expensive to ship anything over 1 lb
AH
Amber Haney
Dec 22, 2018
1.0
Mail gets lost 90 % of the time or delivered to wrong house. The mail person is ALWAYS putting parcels in a broken box that the post office refuses to fix. Lady at the desk is rude and inconvenienced when she has to put in for a parcel to be retrieved bc the mail person keeps messing up. Just a terrible place and inconsistent mail delivery.
YC
Yanni c
Aug 24, 2018
5.0
My experience there was awesome, the lady who works there not also saved my envelope from get lost (she knows all the zip codes) also she found another mail which was lost.(wrong name). We need more people with that kind of knowledge. Amazing customer service! Always glad to visit that postal office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 3726 Neely Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though there are limited Passport walk-in hours at select locations.
What are the operating hours of the Post Office at 3726 Neely Rd?
The Post Office is open Monday through Friday from 10:30 AM to 1:00 PM and from 2:00 PM to 4:30 PM. It is closed on Saturdays and Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search for and reserve available PO Boxes online at the USPS website and complete your setup in person at the Post Office.
Is the lobby accessible after hours to check PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this Post Office for specific lobby access times.
Where can I find dining options near the Post Office at 3726 Neely Rd?
Nearby dining options include Charleys Philly Steaks, Senor Moose Mexican Grill, Popeyes Louisiana Kitchen, and Subway, perfect for grabbing a meal before or after your visit.
Are there fitness or recreational facilities near the Post Office?
Yes, PFC Gym and USO Fort Wainwright are nearby gyms where you can work out, and Ft. Wainwright PFC offers an ice skating rink and fast food options for recreation and refreshment.
What nearby places can help me with health and wellness?
Nearby, you can visit Vista Optical inside Select Military Exchanges for eye care and the Veterinary Clinic for pet health services.
Is there a grocery store close to the Post Office for convenience shopping?
Yes, Fort Wainwright Commissary is nearby, offering grocery and supermarket services for your convenience.