United States Postal Service

2.0
125 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5400 Mail Trail Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5400 Mail Trail Rd, Fairbanks, AK
99709, United States

Hours

Reviews

2.0
125 reviews
5 stars
22
4 stars
6
3 stars
3
2 stars
8
1 star
86
  • TB
    Tyler Barnedt
    6 days ago
    1.0
    Worst post office in the state, returning packages held before the grace period, long wait times, rude employees, things never delivered, it would be easier to just air drop all of the mail in a field and let people figure it out.
  • CC
    Collin
    Nov 14, 2025
    5.0
    Very friendly staff who were patient and helpful enough to answer all of my questions 😊
  • LB
    Lanthus Boost
    Oct 17, 2025
    1.0
    I always loved the USPS, but then I moved across town, and now the Mail Trail USPS services me. I haven't received a single piece of mail in months. Not even spam mail. Packages are delivered to my mail box, according to my tracking number, yet there's never a package to be seen. I want to love USPS so badly, but they make it so hard.
  • RM
    Ramazan Maksuti
    Sep 21, 2018
    5.0
    Very good customer service
  • DB
    Derek Beyer
    Jan 2, 2016
    1.0
    Rude. They act like doing there job and helping you sort out an issue with your mail is a waste of time. I put a change of address in 3 times and they did not process it. There is zero sense of effort from them if anyone is even at the counter.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.