United States Postal Service

2.0
124 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5400 Mail Trail Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5400 Mail Trail Rd, Fairbanks, AK
99709, United States

Hours

Reviews

2.0
124 reviews
5 stars
22
4 stars
6
3 stars
3
2 stars
8
1 star
85
  • CC
    Collin
    Nov 14, 2025
    5.0
    Very friendly staff who were patient and helpful enough to answer all of my questions 😊
  • LB
    Lanthus Boost
    Oct 17, 2025
    1.0
    I always loved the USPS, but then I moved across town, and now the Mail Trail USPS services me. I haven't received a single piece of mail in months. Not even spam mail. Packages are delivered to my mail box, according to my tracking number, yet there's never a package to be seen. I want to love USPS so badly, but they make it so hard.
  • TW
    Thomas Wilson
    Jun 10, 2025
    3.0
    The service was efficient. I was concerned initially because an apparent trainee waited on me.
  • ET
    Eny Tidbit
    May 27, 2025
    1.0
    Worst Customer Service in Postal Service. Joey is not the sales associate you want to deal with. Keep waiting in line for a different Post Office Employee because Joey will berate and belittle you for asking questions and needing help. This grown man needs a chill pill or a break because he should not be speaking to customers the way he does. He needs a change in attitude and tone towards other people, until then... Avoid this Post Office and/or Employee.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.