Brand Certified
United States Postal Service
1.9(144 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
755 Fairbanks St, Fairbanks, AK
99709, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 755 Fairbanks St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
144 reviews
5 stars
23
4 stars
12
3 stars2
2 stars
3
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight the staff's rudeness and lack of professionalism, with specific mentions of employees being dismissive and unhelpful.
Delivery Issues
Customers frequently report problems with mail delivery, including packages being lost, misdelivered, or not delivered at all.
Staff Competence
Many reviews indicate a lack of knowledge among staff regarding postal regulations and procedures, leading to frustration for customers.
Wait Times
Customers often experience long wait times, with some noting that the office is understaffed during busy periods.
Mixed Experiences
While many reviews are negative, a few customers mention positive interactions with specific staff members, indicating inconsistency in service quality.
- KKKeithFeb 9, 20261.0The older man with gray hair who works as a clerk here not only does not know postal regulations in relation to USPS Priority mail but he is extremely rude to customers. And the younger clerk who is nice is obviously intimidated of him. This is a picture of him.
- GCGrant CooperAug 23, 20231.0First time in.Literally came in for a stamp. 2 people working 8 people in line. Waited 10 minutes and only one person moved foreword in line. 1013 this morning
- SSStepheena SmithJul 27, 20171.0Nobody ever answers the phone.
- AMAaron McCoyJan 6, 20161.0The worst customer service I have ever recieved in my entire life! The older lady that is working there literally gave me attitude when I asked if I recieved a package. She said "I am not obligated to check unless you have a slip". The day before I went in with no slip because one was never delivered, and they gave me the package that was 2 weeks late. The package I am waiting on has my new debit card in it and the lady at the counter said she does not care, and cannot help me.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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