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Brand Certified

United States Postal Service

2.2
(136 reviews)

Business Details

5855 Lake Otis Pkwy, Anchorage, AK
99507, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5855 Lake Otis Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5855 Lake Otis Pkwy, Anchorage, AK
99507, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
SaturdayClosed
SundayClosed

Reviews

2.2
136 reviews
5 stars
27
4 stars
8
3 stars
8
2 stars
12
1 star
81
  • D
    Dena ':
    Apr 1, 2026
    5.0
    Fast service, and amazing customer service
  • JH
    Jazlyn Hernandez
    Feb 5, 2026
    5.0
    Christina made my first experience so easy! She was super professional and very helpful!
  • TS
    Tricia Solis
    Feb 3, 2026
    1.0
    An Asian lady worker with glasses, long dark hair, and probably a Filipina had a very poor customer service. I asked for her help to send out a package and to guide me since it was my first time sending out a package. I did the custom forms online, got my packages ready and everything. She made me fill out another customs forms to itemize the package because she said they were different forms. I trusted her because I wasn’t sure since it was my first time. I filled out all the forms, I waited patiently until the other customers were assisted by her. She started giving attitude and yelled at her other coworker and said “I don’t care! I need to take my break!” in front of the customers.. One post office employee came out named “Bee” and assisted me instead. He was very understanding and very helpful and I found out from him that I didn’t have to fill out another forms and that the lady just wasted so much of my time. She has a very very poor customer service, skills, attitude, and unprofessional. And as a fellow Filipina, I am very disappointed and upset about it.
  • CF
    Charles Fricke
    Jan 11, 2026
    1.0
    Make up excuses for why they can’t deliver packages. Like need access code when no such thing. Just a delivery to normal house. Make up different excuses for multiple days until I have to go pick up packages myself. They are the worse location I have ever dealt with. Someone needs to step in and fix this place!!!
  • KK
    Kjay
    Dec 12, 2025
    2.0
    4:15pm and ONE window open. 4 people in front of me means 20 minutes in line. They are currently out of forever stamps. Poor service, poor planning. Airport will probably be a better idea.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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