United States Postal Service

1.8
114 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2200 Strawberry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 Strawberry Rd, Anchorage, AK
99502, United States

Hours

Reviews

1.8
114 reviews
5 stars
18
4 stars
1
3 stars
8
2 stars
4
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Delivery Issues

Frequent complaints about misdelivered mail and packages, with customers often receiving mail intended for others.

Timeliness

Customers expressed frustration over delays in package delivery and issues with mail forwarding.

Cleanliness and Maintenance

The post office facility was described as dirty and poorly maintained, contributing to a negative customer experience.

Staff Attitude

Several reviews noted a lack of professionalism and friendliness among staff, impacting overall service quality.
  • DC
    Dawn Crater
    Oct 29, 2025
    5.0
    Nathan Prince was very helpful in retrieving packages for me from a parcel locker. Much appreciated!
  • CG
    Clara Goh
    Oct 24, 2025
    5.0
    Excellent service. Well stocked post office and clean.
  • TB
    Theron Biglow
    Aug 26, 2025
    5.0
    Excellent fast service.
  • CS
    Cesar Rojas Sanchez
    Aug 26, 2025
    5.0
    Excellent costumer service, friendly crew ready to help.
  • NA
    Nikito Ayala
    Aug 15, 2025
    3.0
    I always receive my packages and letters in a timely manner by the couriers. Today, I called to schedule a redelivery (website was not working) and got hung up on twice...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.