Brand Certified
United States Postal Service
1.8(120 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2200 Strawberry Rd, Anchorage, AK
99502, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2200 Strawberry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
120 reviews
5 stars
18
4 stars1
3 stars
10
2 stars
4
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of employees being condescending and dismissive.
Delivery Issues
Many customers reported frequent misdeliveries and failure to deliver packages, often receiving mail meant for others.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.
Inconsistent Service
While some reviews noted friendly and efficient service from certain employees, these positive experiences were overshadowed by widespread complaints of poor service.
Facility Management
The post office was described as poorly maintained and lacking in cleanliness, contributing to an overall negative impression.
- WCwayne ChulinFeb 20, 20263.0They should plow there snow or get heated pavement
- NDNgan DelsieFeb 14, 20261.0very bad experience!!!
- ADAnnie DietzJan 23, 20261.0Our mailbox is stuck shut. Suspecting that an overly large package shoved into the tiny hole is causing it to jam. Called the local number (for this post office) only for it to be disconnected at this time. Called the main USPS 800 number, only for them to give me the same disconnected number. When I explained that the lady replied that my only other option was to wait for my mailman to arrive and ask them to open it. So apparently the only option was to wait all day outside by the mailbox for the post man? When I asked that she said my other option was to tape a letter to my mailbox asking for them to call me to open it. My mailbox is not attached to my house, it’s just in my neighborhood. While on the line with her an unlisted number called and left me a message. It was sand lake post office. They said I could “hit the box with a blunt object” or “use an extension cord and blow dryer to in freeze it.” THE BOX IS NOT FROZEN IT IS STUCK. My husband and I have banged on it several times to unstick any potential ice. The key works. The box is stuck. I go into the post office to see if I can get this fixed as the post office phone number is disconnected. The supervisor spends the whole time treating me like I’m stupid and that the box is just frozen. Even telling me that they can’t help me because “they don’t have my key.” After I reiterated that it wasn’t my key, my key and my husbands key is working just fine she still insists it’s the key. I ask if she can just make sure the post man knows that we’re having issues and maybe can readjust the mail inside the box so we can open it. She takes down my address. And then spends more time talking down to me about how the mailbox works. She was pretty rude about it. I left with no answers and no help. Hoping the post man does literally anything. To sum it up. Post office is rude and unhelpful.
- MTMatthew TratzDec 31, 20253.0Honestly there is a lady here that isn't customer service friendly but she is helpful and nice. My issues have to do with mail to my mail box on foxridge Way. I get the wrong mail weekly. Several times now I have had a package show as delivered but nothing in my box or the key for the bigger mail box. Every mail carrier I ask says the same thing "this isn't my normal route"
- SLSharon LeopoldDec 8, 20251.03224 W 88th Avenue haven't been receiving mail at all I've been waiting on mail for so long
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2200 Strawberry Rd?
You can send mail and ship packages, obtain money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 10:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person. The online process is quick and secure at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so it's best to check with this local Post Office for specific hours.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
What nearby places can I visit before or after my Post Office visit?
You can visit Pamela Joy Lowry Memorial Park for outdoor activities or stop by Kassandra's House of Original Lechon Manok restaurant for Filipino cuisine, both near the Post Office.
Are there other Post Offices near 2200 Strawberry Rd?
Yes, the US Post Office and other USPS locations are nearby if you need alternative mailing services in the area.
What nearby services might be helpful for someone using the Post Office?
Nearby services include University of Alaska Southeast for educational needs, Kingdom Hall of Jehovah's Witnesses for religious services, and Accurate Inspection Service for home security and inspections.
Brand Certified Facts from United States Postal Service
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