Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.1
(168 reviews)

Business Details

4141 Postmark Dr, Anchorage, AK
99530, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4141 Postmark Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4141 Postmark Dr, Anchorage, AK
99530, United States

Hours

Reviews

3.1
168 reviews
5 stars
78
4 stars
10
3 stars
4
2 stars
3
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service, especially regarding passport applications.

Package Handling

Numerous complaints about lost or delayed packages, with customers expressing frustration over the lack of communication and accountability.

Efficiency

Some customers noted efficient service and quick processing times, while others experienced long wait times and understaffing issues.

Hours of Operation

The extended hours of operation were appreciated by many, providing convenience for customers needing late service.
  • BW
    Bubbles W
    Feb 17, 2026
    1.0
    Why do yall hire people that don’t do there job the right way my package was left down stairs when I live in an apartment. This is not okay
  • BE
    Brett Erb
    Feb 16, 2026
    1.0
    Phone help truely sucks
  • AA
    Andrea
    Jan 23, 2026
    5.0
    Very nice lady who helped me ship my box to Ambler Alaska very kind and helped me thank you post office
  • LL
    Leti
    Jan 23, 2026
    1.0
    1/22/2026 I visited the USPS to complete a passport application. When we arrived, we filled out the forms and followed all the instructions provided. After that, we stood in the mail‑clerk line, since one of the clerks was helping another customer with a passport photo. When it was my turn, the clerk, Macristina, told me I needed to wait in the passport line, and that walk‑ins are only available on Thursdays. What bothered me was that she had just stepped out from the clerk side to take a passport photo for the customer before us but then returned to the mail clerk after helping him. It felt inconsistent and came across as favoritism. I value good customer service, and I don’t like seeing situations where some customers are helped while others are told to wait or follow different rules. I hope the process can be fairer and more consistent for everyone in the future.
  • CD
    Christyrose Dedman
    Oct 31, 2025
    1.0
    Goodmorning this is Kyle lerone dedman wife Christy rose encarguez Dedman

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others