United States Postal Service

2.9
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 320 W 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
320 W 5th Ave, Anchorage, AK
99501, United States

Hours

Reviews

2.9
37 reviews
5 stars
16
4 stars
1
3 stars
2
2 stars
0
1 star
18
  • NN
    nitanita
    Nov 3, 2025
    1.0
    Is completely empty when you walk in there and they're not able to help you with anything I needed to mail some posters and they didn't have the packing tubes for it let alone any the envelopes or supplies or anything else I'm not sure why this location is even open there's nothing inside of the store. It was completely empty in there with just one person .
  • DY
    David Yeager
    Aug 5, 2025
    1.0
    Its closed. I wouldnt even trust dropping off letters in their box
  • CL
    chris laforest
    Nov 14, 2016
    3.0
    In the mall. Really
  • DG
    Dustin Garrett
    Aug 10, 2016
    1.0
    Absolutely horrible, the lady behind the counter Gloria was terrible. She moved about as fast as a snail and didn't seem to give a crap about customer service. Waited two hours to try and get our family passport paper work completed (3 people) and she takes a freaking lunch in the middle of it. Seriously lady, your office is open for five hours and you just had to go right then for and hour... Will never go to this office again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.