Uline Shipping Supplies

4.1
516 reviews
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Business Details

25 Richardson Dr, St. Albert, AB
T8N 7W4, Canada
(800) 295-5510
https://www.uline.com/

About

Shipping Service
Uline, a family-owned business, is the leading distributor of shipping, industrial and packaging materials. For over 40 years, we've stayed committed to providing the highest levels of service and quality products to our customers. Our easy-to-use, 850+ page catalog contains over 41,000 packaging, shipping, industrial and janitorial products, ready to ship today. Order by 6 PM and your order ships the same day! 99.5% of our orders ship the same day, with no backorders. Place your order 24/7/365 by phone, fax or online. A knowledgeable customer service rep is always available to assist you. 13 locations across North America speed delivery and minimize shipping costs. Depend on Uline to build your business — we won't let you down.

Location

Uline Shipping Supplies
25 Richardson Dr, St. Albert, AB
T8N 7W4, Canada

Reviews

4.1
516 reviews
5 stars
338
4 stars
64
3 stars
27
2 stars
8
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service, particularly at the front desk.

Pickup Fees

Many customers expressed frustration over the new $25 pickup fee for orders under $300, viewing it as unreasonable and a deterrent for small businesses.

Cleanliness

The warehouse is frequently praised for its cleanliness and organization, with many customers noting it as the cleanest facility they have encountered.

Product Availability

Customers appreciate the wide selection of products available, although some noted that prices have increased.

Catalogs

Numerous reviews mention dissatisfaction with unsolicited catalogs being sent, leading to calls for the company to reduce or stop this practice.
  • ST
    Sharon Thompson
    Nov 6, 2025
    1.0
    The forward facing customer service here is awful. They are grouchy, rude and not helpful in any way at all. If you hate your job, please quit. There are many people who are looking for work and would appreciate the job more than you. I ordered two drawers, set you Will Call and had a staff member run in to pick up. Unfortunately they didn’t fit so I went online and completed the return request and emailed it to my staff member as instructed by the return request online information. My staff drove there with the paperwork and the drawers and was rudely turned away stating that the paperwork was not correct. Do better Uline. Train your staff to provide actual customer service.
  • SH
    Sean Hatch
    Oct 20, 2025
    1.0
    $25 fee to pickup? What a rip. Will find another supplier.
  • BT
    Benjamin Toews
    Oct 17, 2025
    5.0
    Did you ever watch the movie "Severance"? Watch it and then visit Uline. I wonder what the demands are to maintainsuch perfection?
  • WN
    Wendy Ngorima
    Jul 31, 2025
    5.0
    Very clean place
  • CS
    Continental Sales
    Jul 24, 2025
    2.0
    have removed my company from their mail list numerous times over 3 years and they still send us the magazine. It is a huge waste of paper! stop sending them!
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Frequently Asked Questions About Uline Shipping Supplies

What types of products does Uline Shipping Supplies offer?

Uline offers over 41,000 packaging, shipping, industrial, and janitorial products through their catalog and online store.

How quickly does Uline Shipping Supplies ship orders?

Orders placed by 6 PM ship the same day with a 99.5% same-day shipping rate and no backorders.