Bell

4.8
504 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
100 Jennifer Heil Way, Spruce Grove, AB
T7X4B8, Canada

Hours

Reviews

4.8
504 reviews
5 stars
465
4 stars
10
3 stars
6
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like Lance, Jamee, and Tanya.

Efficiency

Several reviews noted quick service and efficient handling of transactions, with many customers expressing satisfaction with the speed of service.

Problem Resolution

Customers appreciated the staff's willingness to go above and beyond to resolve issues, particularly with billing and phone upgrades.

Product Knowledge

Staff members were frequently described as knowledgeable about products and plans, helping customers find the best options for their needs.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported, particularly regarding customer service during busy times and issues with billing.
  • KK
    Kelly
    Nov 17, 2025
    5.0
    Jamee and Brandon were absolutely amazing. They both stayed late to help us out and get our new phones set up for our family. 5 stars isn't enough.
  • EW
    Elliott Watchel
    Nov 17, 2025
    5.0
    Brandon and Jamee went above and beyond to help us out. Overtime and all to get our family set up. 10 stars for them two.
  • CS
    C S
    Nov 17, 2025
    5.0
    Jamee was incredible to work with! She was very helpful and didn't make me feel like I was wasting her time like other locations I have been to.
  • MC
    Monia Cyr
    Nov 16, 2025
    5.0
    Brandon is an excellent employee; he replaced the screen protector on my Apple Watch. I recommend going to this Bell store.
  • CT
    Chris Thiel
    Nov 3, 2025
    5.0
    Jamee was an amazing help. The store originally did not have the phone I was looking for and so jamee found it at another store and got it sent to her in a timely manner. She helped me set up the phones and the whole process was super quick and easy, 10/10 would recommend this location and Jamee!

Frequently Asked Questions About Bell

What are the store hours for the Bell Creekside Centre location in Spruce Grove?

The Bell store at Creekside Centre in Spruce Grove is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

What types of products and services does the Bell store at Creekside Centre offer?

The Bell store offers smartphones, tablets, connected devices, accessories, and a range of personal and business communications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.