Bell

4.5
203 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
2020 Sherwood Dr, Sherwood Park, AB
T8A3H9, Canada

Hours

Reviews

4.5
203 reviews
5 stars
167
4 stars
8
3 stars
4
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Jasleen, Lena, and Adrian.

Technical Support

Several reviews highlighted the staff's ability to assist with technical issues and phone setups, often going above and beyond to resolve problems.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding service delays and issues with billing.

Store Environment

The store was described as busy, but staff managed to provide good service despite the high volume of customers.

Recommendations

Numerous customers expressed their willingness to recommend the store to others, citing exceptional service and helpful staff.
  • AQ
    ashley quilley
    5 days ago
    5.0
    Jasleen was amazing to help me get a new phone. Very helpful and professional!
  • ZZ
    ZACH
    Nov 16, 2025
    5.0
    Jasleen was fantastic getting the new phones set up. Super easy process. Would highly recommend her!
  • MD
    Micah Deacon
    Nov 16, 2025
    5.0
    Jasleen was super helpful and quick. Explained everything super well and had 0 problems dealing with her. Would definitely recommend!
  • KE
    Kathy Ewald
    Nov 11, 2025
    5.0
    Jasleen and Lena were totally the best at helping me pick out a new phone and the hard part setting everything up for a 70 year old senior that needed 2! visits ! I will probably come back to ensure I am doing everything right… was like having a personal workshop…. Come to Bell Sherwood Park Mall , the best is here .
  • LR
    Lukas Rietveld
    Nov 6, 2025
    1.0
    The rep leva Tran was on her phone when I entered the store and didn’t acknowledge our presence when entered. While doing my phone return she was unpleasant and fairly rude.

Frequently Asked Questions About Bell

What services does the Bell store at Sherwood Park Mall offer?

The Bell store offers Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services, including personal and business communications, devices, and accessories.

What are the opening hours for the Bell store in Sherwood Park Mall?

The Bell store is open Monday to Friday from 10:00 to 20:00, Saturdays from 10:00 to 19:00, and Sundays from 11:00 to 18:00. On November 11, 2025, it will be open from 11:00 to 18:00.