Staff are consistently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Mara, Glendale, and Vandana for their exceptional service.
Knowledge and Support
Customers appreciate the staff's knowledge and ability to assist with various inquiries, including phone setups, plan explanations, and troubleshooting.
Overall Experience
Many reviews reflect a positive overall experience, with customers expressing satisfaction with their purchases and the assistance received during their visits.
Recommendations
Numerous customers recommend the business to others, citing the excellent service and support they received as key reasons for their endorsements.
JW
Joanie Willier
3 days ago
5.0
Service was excellent and very friendly staff..
BB
Bruke Bonsa
Nov 9, 2025
5.0
Vandana and Ted were soon patient and helpful. I received my insurance replacement phone and my sim card would not work. These guys took there time calling around their customer service team to unlock it etc and ensured my sim card was working on the phone. Then they helped with the data transfer which took a couple of hours. I am really grateful for these guys taking their time out the day to assist me. I will always recommend shopping at this kiosk. Very nice reps.
DV
Dennis Vergara
Nov 7, 2025
5.0
Nomso was very helpful with setting up my watch and phone. Excellent service, would recommend
KP
Kosta Prokopio
Nov 2, 2025
5.0
Assisted by Ted and Mara! Both are very good and helpful. Very friendly people and always smiling and helping us with all our question
GG
Gen
Nov 1, 2025
5.0
mara and nomso is very informative, kesil help us on phone features and assistance and very patient... all staff is good and kind!
Virgin Plus is located at 9713 Hardin St, Upper Level, Level 1-K4, in the Peter Pond Shopping Centre, Fort McMurray, AB, T9H1L2, Canada.
What are the operating hours of Virgin Plus at Peter Pond Shopping Centre?
Virgin Plus is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
How can I contact Virgin Plus at Peter Pond Shopping Centre?
You can contact Virgin Plus by calling +1 780-715-0133.
What services does Virgin Plus offer at this location?
Virgin Plus offers telecommunications services including cell phone sales and cell phone repair at Peter Pond Shopping Centre.
Does Virgin Plus have a website where I can learn more or shop online?
Yes, you can visit their website at https://www.virginplus.ca for more information and online services.
Is Virgin Plus currently open?
Virgin Plus is not closed currently and operates according to its listed hours.
Are there any beauty or grooming services near Virgin Plus?
Yes, nearby you can find Benefit Cosmetics Brow Bar, Short Cuts Barbershop, and Q Nails for waxing, hair removal, barber, and nail salon services.
What dining options are available close to Virgin Plus in Peter Pond Shopping Centre?
Nearby dining options include Subway, A&W Canada for fast food, Cosmos Pizza Downtown for pizza, and Taco Time for Tex-Mex cuisine.
Where can I shop for clothing and accessories near Virgin Plus?
You can shop at several nearby stores such as The Shoe Company, Garage, Eclipse, Bootlegger, Lids, Supreme Apparel, Volcom, and clothing sections at nearby stores within the Peter Pond Shopping Centre.
Are there any hotels nearby for customers visiting Virgin Plus from out of town?
Yes, Stonebridge Hotel is located near Virgin Plus, providing convenient accommodation for visitors.