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Virgin Plus

4.7
(289 reviews)

Business Details

11100 51 Ave NW, Edmonton, AB
T6H4M6, Canada
(780) 637-8625
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
11100 51 Ave NW, Edmonton, AB
T6H4M6, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.7
289 reviews
5 stars
257
4 stars
7
3 stars
5
2 stars
5
1 star
15
  • HC
    Ho Chuen Cheng
    Apr 1, 2026
    5.0
    I ported my phone number at the Virgin Plus and had a great experience with Ali. He was professional, helpful, and made the whole process smooth and easy. Really appreciate the excellent service!
  • GW
    Gigi Washer
    Mar 31, 2026
    5.0
    I can’t thank Ali enough for all his help! I have had such a high bill on my plan for years and didn’t know if I could get a deal that matched what I needed! Ali easily explained everything and helped me narrow down the best plan to match my needs. I will definitely be coming back here if I ever need anything else! Thank you!
  • AA
    Adejumoke Abiose
    Mar 31, 2026
    5.0
    I had a great experience at the virgin store today, Ekam was friendly and polite and answered all of my questions. I was then able to make an informed decision based on the information she provided.
  • AA
    Alen Abraham
    Mar 28, 2026
    5.0
    I had a great experience setting up my new phone connection, thanks to Ekam. She was very professional, patient, and explained everything clearly throughout the process. She made the entire setup smooth and hassle-free, and ensured all my questions were answered. Really appreciate her support and excellent customer service.
  • A
    Віка
    Mar 9, 2026
    5.0
    I would like to leave a very positive review about the service we received at Virgin Plus. The employee Sheena, who helped us was incredibly kind, patient, and professional. She spent a lot of time assisting us with our phone issue and even called customer service on our behalf to make sure everything was resolved properly. Throughout the whole process, Sheena supported us, explained everything clearly, and stayed with us on the phone until the problem was fully solved. It was obvious that she genuinely cared about helping us and making sure we left satisfied. Employees like Sheena make a huge difference in customer experience. We are very grateful for her help and truly appreciate the time and effort she put into assisting us. We would absolutely recommend her to anyone visiting this location. She is an excellent employee and a great representative of Virgin Plus.

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at Southgate Centre?

Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Where is Virgin Plus located in Edmonton?

Virgin Plus is located at 11100 51 Ave NW, Level 1-K6, Southgate Centre, Edmonton, AB, T6H4M6, Canada.

Brand Certified Facts from Virgin Plus

This information is certified by Virgin Plus and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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