Brand Certified
Virgin Plus
4.7(312 reviews)
Certified by Virgin Plus • Feb 22, 2026
Business Details
109 St & Kingsway Ave NW, Edmonton, AB
T5G3A6, Canada
Certified by Virgin Plus • Feb 22, 2026
(780) 474-8153
Certified by Virgin Plus • Feb 22, 2026
https://www.virginplus.ca
Certified by Virgin Plus • Feb 22, 2026
About
Certified by Virgin Plus • Feb 22, 2026
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Certified by Virgin Plus • Feb 22, 2026
Hours
Certified by Virgin Plus • Feb 22, 2026
Reviews
4.7
312 reviews
5 stars
276
4 stars
9
3 stars
7
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Taha, Rohan, and Hassan.
Product Knowledge
Many reviews highlighted the staff's expertise in understanding products and plans, ensuring customers received the best deals and solutions.
Overall Experience
The majority of customers reported positive experiences, often mentioning the ease of the purchasing process and the staff's willingness to go above and beyond.
Mixed Feedback
A few reviews indicated dissatisfaction with certain interactions, particularly regarding upselling and billing issues.
- IKInderpreet KaurFeb 18, 20265.0Great experience with Jas! Been visiting this store for quite a while now and I guess I've found the right rep to talk to! He was really friendly and helped me understand my billing issue. Definitely coming back and getting an upgrade through him in the coming days! Thanks Jas!
- WAWendy AdeFeb 18, 20265.0Jas served me to get a apple charger cord. He did a GREAT.job. knew his product. Thank you Jas!!!
- MNMarta Ayele NebiatFeb 17, 20265.0I have visited multiple stores, and this one was by far the most favorable. The service was exemplary, and the offers were highly advantageous. Thanks to Mr. Rohan, who ensured a seamless and comfortable experience. He was very courteous and exemplified professionalism. The service was exceptional. Continue the excellent work!
- KNKiduse NebiyatFeb 17, 20265.0Mr. Rohan has earned my respect. He is highly professional and secured the best deal for me. The service was outstanding, and I could not have asked for better service than that. He exceeds his role and consistently makes me eager to visit and greet him. Rating: 10/10. If you ever visit Virgin Kingsway, please request Mr. Rohan, as he consistently provides excellent service, always maintaining a friendly demeanor and delivering exceptional assistance.
- JPJ. PhamFeb 1, 20265.0Rohan at the Virgin Plus store in Kingsway Mall was absolutely awesome. He took the time to set us up with a great phone and a plan that actually fit our needs, without any pressure or upselling. On top of that, he went the extra mile and found me an even better plan for myself than what I was currently paying with Bell, saving me money while giving me more value. Super knowledgeable, patient, and genuinely helpful. Easily one of the best in-store experiences I’ve had; highly recommend asking for Rohan!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at Level 1-616, 109 St & Kingsway Ave NW, Kingsway Mall, Edmonton, AB, T5G3A6, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I contact Virgin Plus?
You can contact Virgin Plus by calling +1 780-474-8153.
What type of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider, offering cell phone sales and repair services.
Does Virgin Plus have a website where I can get more information?
Yes, the website for Virgin Plus is https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open for business.
Are there any bookstores near Virgin Plus in Kingsway Mall?
Yes, Coles the Book People is a nearby bookstore in Kingsway Mall close to Virgin Plus, perfect for picking up a book before or after your visit.
Where can I find other mobile phone stores near Virgin Plus?
Nearby mobile phone stores include Virgin Mobile Canada, Bell, ZAGG, and Wirelesswave, all located within Kingsway Mall.
What nearby dining options are available around Virgin Plus?
You can enjoy Thai Express, a Thai restaurant, or Jimmy The Greek, a Greek restaurant, both conveniently located near Virgin Plus in Kingsway Mall.
What other shopping options can I explore when visiting Virgin Plus at Kingsway Mall?
In Kingsway Mall near Virgin Plus, you can shop at various stores including Bikini Village Kingsway Mall (swimwear and clothing), Foot Locker (shoes), Bath & Body Works Canada (beauty supplies), and H&M (clothing).
Brand Certified Facts from Virgin Plus
Virgin Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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