Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.7
280 reviews
5 stars
247
4 stars
7
3 stars
7
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Hassan and Taha, received high praise for their exceptional customer service, being described as knowledgeable, friendly, and helpful.
Knowledgeable Staff
Customers appreciated the staff's ability to explain options clearly and provide tailored recommendations, enhancing their overall experience.
Great Deals
Many reviews highlighted the excellent deals and discounts offered by staff, particularly Hassan, who was noted for providing competitive pricing.
Positive Experiences
Overall, customers reported very positive experiences at the store, often mentioning their satisfaction with the service and the ease of the purchasing process.
Professionalism
Staff members were frequently described as professional and accommodating, contributing to a smooth and enjoyable shopping experience.
- KGKal GutmanNov 14, 20255.0Christian was amazing Japanjut was fantastic Mitali was great! Serve very, very well very nice honest people
- SMStuart MayNov 8, 20255.0Chris did an excellent job helping me find a new phone and getting everything set up. Excellent customer service from the Kingway establishment. Will come back for all phone needs!
- SSSubhanNov 7, 20255.0Taha was extremely helpful in setting up my new phone plan. He explained all the options clearly, helped me find the best deal for my needs, and made the whole process quick and stress-free. Excellent customer service — very professional, patient, and knowledgeable. Highly recommend working with him!
- KMKarla MezaNov 1, 20255.0A great service from T.R, a young fellow whom I unfortunately forgot the full name. Great amount of patience and efficiency throughout the whole experience. He even offered HUGE discounts on the phone case and charger after the purchase. Amazing care to detail, communication and customer privacy. Very respectful environment as well. Highly recommend this virgin store and their staff.
- MQMoe QasqasOct 24, 20255.0I had an amazing experience at the Virgin Plus store in Kingsway Mall thanks to Taha! He went above and beyond to help me with everything I needed. He was patient, knowledgeable, and genuinely friendly the entire time. It’s rare to find someone who takes the time to explain things so clearly and make sure you leave fully satisfied, which is why I had to leave this review. Taha made what could’ve been a confusing and stressful visit super easy and enjoyable. Thanks Taha!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at Level 1-616, 109 St & Kingsway Ave NW, Kingsway Mall, Edmonton, AB, T5G3A6, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I contact Virgin Plus?
You can contact Virgin Plus by calling +1 780-474-8153.
What type of services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider, offering cell phone sales and repair services.
Does Virgin Plus have a website where I can get more information?
Yes, the website for Virgin Plus is https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open for business.
Are there any bookstores near Virgin Plus in Kingsway Mall?
Yes, Coles the Book People is a nearby bookstore in Kingsway Mall close to Virgin Plus, perfect for picking up a book before or after your visit.
Where can I find other mobile phone stores near Virgin Plus?
Nearby mobile phone stores include Virgin Mobile Canada, Bell, ZAGG, and Wirelesswave, all located within Kingsway Mall.
What nearby dining options are available around Virgin Plus?
You can enjoy Thai Express, a Thai restaurant, or Jimmy The Greek, a Greek restaurant, both conveniently located near Virgin Plus in Kingsway Mall.
What other shopping options can I explore when visiting Virgin Plus at Kingsway Mall?
In Kingsway Mall near Virgin Plus, you can shop at various stores including Bikini Village Kingsway Mall (swimwear and clothing), Foot Locker (shoes), Bath & Body Works Canada (beauty supplies), and H&M (clothing).