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Virgin Plus

4.6
(262 reviews)

Business Details

11100 51 Ave NW, Edmonton, AB
T6H4M6, Canada
(780) 637-8625
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
11100 51 Ave NW, Edmonton, AB
T6H4M6, Canada

Hours

Reviews

4.6
262 reviews
5 stars
230
4 stars
7
3 stars
5
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Ekam, Roksana, and Farishta for their friendliness, patience, and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative purchasing experience.

Positive Experiences

Many customers expressed satisfaction with their overall experiences, often mentioning that staff went above and beyond to meet their needs and provide great deals.

Helpful and Friendly

The reviews consistently emphasized the helpfulness and friendliness of the staff, making customers feel welcomed and valued during their visits.
  • SM
    Silas Mose
    5 days ago
    5.0
    EKAM is The best sales person I’ve come across in 50 years of my living. No one can top the experience she provided me. For the best deals, I’m not worrying about your bills forever Go to Ekam
  • MJ
    Melissa Jones
    Feb 19, 2026
    5.0
    Jap did a great job transferring and giving us an amazing deal. Friendly,patient and walks you through process
  • DD
    Debbie
    Feb 10, 2026
    5.0
    Ekam did so well…I left the bell kiosk happy. Satisfied customer.
  • NA
    Ngozi A
    Jan 30, 2026
    5.0
    The manager Rokshama & her colleague Sheena were extremely kind & helpful. With smartness & professionalism they helped me get my new sim & set up my phone. I highly recommend them
  • PK
    Prashant Kafle
    Jan 26, 2026
    5.0
    I had a great experience at the Bell store, and I would like to sincerely appreciate the store manager, Roksana. She was extremely professional, friendly, and knowledgeable. Roksana took the time to understand my needs, explained everything clearly, and made sure I was completely satisfied before leaving the store. Her leadership really shows in the way the store is managed and how smoothly everything runs. Customer service like this is rare these days. Highly recommend this Bell location and especially Roksana for her outstanding support.

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at Southgate Centre?

Virgin Plus is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Where is Virgin Plus located in Edmonton?

Virgin Plus is located at 11100 51 Ave NW, Level 1-K6, Southgate Centre, Edmonton, AB, T6H4M6, Canada.

Brand Certified Facts from Virgin Plus

Virgin Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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