Brand Certified
Virgin Plus
4.7(167 reviews)
Certified by Virgin Plus • Feb 22, 2026
Business Details
8882 170 St NW, Edmonton, AB
T5T4J2, Canada
Certified by Virgin Plus • Feb 22, 2026
(780) 484-5089
Certified by Virgin Plus • Feb 22, 2026
https://www.virginplus.ca
Certified by Virgin Plus • Feb 22, 2026
About
Certified by Virgin Plus • Feb 22, 2026
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Certified by Virgin Plus • Feb 22, 2026
Hours
Certified by Virgin Plus • Feb 22, 2026
Reviews
4.7
167 reviews
5 stars
151
4 stars
5
3 stars1
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from staff members like Jennifer, Satnam, and Muskan, who were praised for their helpfulness, patience, and professionalism.
Staff Knowledge
Customers frequently noted the staff's knowledge about plans and devices, with many representatives providing clear explanations and assistance in choosing the right options.
Positive Experiences
Many customers reported positive experiences, describing the service as smooth, stress-free, and enjoyable, often recommending specific staff members for their outstanding support.
Issues with Service
A few reviews mentioned negative experiences, including problems with account management and customer privacy concerns, indicating a need for improved training and oversight.
- MAMohammed AslamFeb 19, 20265.0I had a great experience with Jeniffer at the Virgin Plus kiosk. She was extremely friendly, patient, and knowledgeable. She took the time to clearly explain all the plans and options, answered all my questions without rushing, and made the whole process smooth and stress-free. Highly recommend asking for Jeniffer if you visit Virgin Plus….
- DMdrazeem mohdFeb 18, 20265.0Amazing experience at the Virgin Plus kiosk at WEM! Jenifer was friendly, professional, and explained everything clearly without rushing. She made the whole process smooth and stress-free. Truly excellent customer service — highly recommended!
- SJsadi juttFeb 18, 20265.0I recently visited WEM and had the pleasure of meeting Ms. Jennifer. It was truly an amazing experience. She listened attentively and explained everything very clearly. She is genuinely an asset to the company. Thank you for the excellent service!
- SKSARTAJBIR KAURFeb 17, 20265.0I had an amazing experience at virgin plus thanks to jennifer .She went above and beyond to find me the perfect deal on my new phone and provided excellent service.I highly recommend visiting her if you're looking for a new phone and a great deal.
- RRRAVI RAJFeb 17, 20265.0I had a great experience at the Virgin Plus kiosk at west Edmonton mall thanks to Jenifer’s excellent customer service. She was friendly, patient, and very knowledgeable about the plans and promotions. Jenifer took the time to explain everything clearly and made sure I understood all my options before making a decision. Her positive attitude and professionalism made the whole process smooth and stress-free. It’s always refreshing to deal with someone who genuinely cares about helping customers. I truly appreciate her support and would highly recommend visiting this kiosk and asking for Jenifer if you need assistance
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at West Edmonton Mall?
Virgin Plus is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.
Where is Virgin Plus located within West Edmonton Mall?
Virgin Plus is located at 8882 170 St NW, Level 2-2671, West Edmonton Mall, Edmonton, AB, T5T4J2, Canada.
How can I contact Virgin Plus at West Edmonton Mall?
You can reach Virgin Plus by phone at +1 780-484-5089.
What services does Virgin Plus offer at this location?
Virgin Plus provides telecommunications services, including cell phone sales and repairs.
Where can I find more information about Virgin Plus and its offerings?
Visit the official website at https://www.virginplus.ca to learn more about their services and plans.
Are there any popular clothing stores near Virgin Plus in West Edmonton Mall?
Yes, nearby clothing stores include Kate Spade, Alo, 7 For All Mankind, Victoria's Secret, Ardene, Ricki's, International Clothiers, Old Navy, Marshalls, and Bench.
What beauty and spa services are available near Virgin Plus?
Nearby beauty and spa options include shake hair salon, Next Chapter Electrolysis, Rain Salon & Spa, and Lush Cosmetics West Edmonton.
Where can I find dining options near Virgin Plus in West Edmonton Mall?
You can find restaurants like Dallasbbqwem, McDonald's, El Afrik, Cookies By George, and Gong Cha close to Virgin Plus.
Is there a car service or automotive dealer near Virgin Plus?
Yes, Chris At Filipino Drives and Pro Truck Edmonton are automotive-related businesses nearby, providing dealer and repair services.
Are there any medical or health services near Virgin Plus at West Edmonton Mall?
Drs. E Kim, M Kim, D Larsen & Associates, a medical practice, is located nearby for health-related services.
Brand Certified Facts from Virgin Plus
Virgin Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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