Delivery Issues
Numerous customers reported failed delivery attempts, with drivers claiming to have attempted delivery without actually doing so.
Customer Service
Many reviews highlighted poor customer service, including unhelpful automated systems and rude staff.
Package Handling
Customers expressed frustration over packages being mishandled, delivered to wrong addresses, or left without proper notification.
Positive Staff Experiences
Some customers praised individual staff members for their helpfulness and professionalism, particularly in urgent situations.
Overall Dissatisfaction
A significant number of reviews indicated a general dissatisfaction with FedEx's services, leading many to vow never to use them again.