Bell

4.4
246 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
137 137 Ave NW & 66 ST St, Edmonton, AB
T5C3C8, Canada

Hours

Reviews

4.4
246 reviews
5 stars
202
4 stars
5
3 stars
3
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Jerome, Gentil, and Jordan.

Product Knowledge

Customers appreciated the staff's ability to provide clear information and recommendations regarding phone plans and devices.

Mixed Experiences

While many reviews were positive, there were also complaints about rude service and unresolved issues, particularly with certain employees like Jasleen.

Efficiency

Several customers noted quick service and smooth transactions, especially when switching plans or setting up new devices.

Store Environment

The store was generally described as clean and welcoming, contributing to a positive shopping experience.
  • CC
    Corrina
    Jan 1, 2026
    5.0
    I dealt with Jordan k at the londonerry location. He is extremely professional, easy to talk with and very friendly!! Beyond happy with my new phone and all the help he was setting it up and wiping my old!!
  • IS
    isse shaiye
    Dec 24, 2025
    5.0
    I had an excellent experience at the Bell store in Londonderry Mall, all thanks to Gentil R he provided outstanding customer service he was patient, professional, and made sure all my questions were answered clearly. Gentil went above and beyond to help me find the best solution for my needs, and I truly appreciate his kindness and expertise it is rare to meet someone so dedicated and genuine (no pun intended 😄). If you visit this location, I highly recommend asking for Gentil he will take great care of you thank you again, Gentil, for the amazing support
  • MK
    Mc Lee Kandingua
    Dec 16, 2025
    5.0
    Jordan Karpan was very helpful also I was satisfied with his service
  • JW
    Joshua Wong
    Dec 11, 2025
    5.0
    Jerome did a great job helping me with my Phone issues. Very prompt and helpful. Thanks again.
  • JS
    Jay S
    Dec 8, 2025
    5.0
    If there was a six star available for these guys at Bell. I would definitely give it to them. Jordan and Jerome were a great help today and their service was unbelievable. Thank you so much.

Frequently Asked Questions About Bell

Where is the Bell store located in Edmonton?

The Bell store is located at 137 137 Ave NW & 66 ST St, Level 1-112, Londonderry Mall, Edmonton, AB, postal code T5C3C8.

What are the Bell store's hours of operation?

The store is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 18:00, and Sunday from 12:00 to 17:00. It is also open on November 11, 2025, from 12:00 to 17:00.