Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.4
233 reviews
5 stars
190
4 stars
5
3 stars3
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly mentioning individuals like Gentil, Jordan, and Rumman.
Product Knowledge
Several reviews highlighted the staff's expertise in explaining products and plans, making the purchasing process smooth and informative.
Positive Experiences
Numerous customers reported having excellent experiences when upgrading or purchasing new phones, often mentioning quick service and satisfaction with their new devices.
Negative Experiences
Some customers expressed frustration with Bell's customer service, citing issues with billing, rude staff, and unresolved problems.
Staff Recognition
Specific employees received commendations for their exceptional service, with names like Amandeep, Jasleen, and Du frequently mentioned for going above and beyond.
- BHBrittany Hoess1 day ago5.0Jerome is a great example of excellent customer service. He not only helped us maximize available discounts, he also gave us recommendations outside Bell if we wanted. We were already bell customers about to switch to Rogers. Thanks to Jerome, we were able to save money and time and upgrade our devices!
- VVV V6 days ago5.0Gentil was very kind and helped me get the phone i wanted while setting everything up to make it simple. I wish that more people we patient like him and feel lucky that he was working when I came in
- BGBeza Gebremariam6 days ago5.0The best customer service I have ever gotten. Jerome and Haazim helped us and it’ didn’t even take more than 5 min to get help that took more than 2 hours on the phone. They were very knowledgeable, smart and funny. Great job you guys
- THTrevor HarrisNov 15, 20255.0Jerome, at Londonderry Bell, is well worth his weight in gold! For the last few months, I had three issues with my phone that had been frustrating and confusing me to the point that i thought I needed a new phone! I went in. He solved them on the spot in about 5 minutes. Keep this guy! He's invaluable to Bell. Thanks Jerome!
- NKNic KirkOct 31, 20255.0Gentil IS HONESTLY a soul worth seeing, PISSED OFF AND ANGRY about going to the sherwood park location beside panda hut, bell sherwood park sold me a new phone and sent me home without activating it AT ALL sent me home to my own vices and I lost my rcs chats and RAVING I come to londonderry location, purchased a Sim card and had a good laugh, also warned me about the store that the UPSELL over quality, never going to sherwood park again, I will be bringing my money and buisness here, thank you for the new Sim!!! And only 10 bucks :)
Frequently Asked Questions About Bell
Where is the Bell store located in Edmonton?
The Bell store is located at 137 137 Ave NW & 66 ST St, Level 1-112, Londonderry Mall, Edmonton, AB, postal code T5C3C8.
What are the Bell store's hours of operation?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 09:30 to 18:00, and Sunday from 12:00 to 17:00. It is also open on November 11, 2025, from 12:00 to 17:00.
What products and services does the Bell store offer?
Bell offers phones, tablets, mobile internet, Bell Total Connect, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, rate plans, and related telecommunications services.
What payment methods are accepted at the Bell store in Londonderry Mall?
The Bell store accepts American Express, cash, check, Mastercard, and Visa as payment options.
How can I contact the Bell store at Londonderry Mall?
You can reach the Bell store by phone at +1 780-473-0141 or visit their website at http://storelocator.bell.ca/bellca/en/AB/Edmonton/Bell-Londonderry-Mall/BC729.
What languages are spoken at the Bell store in Londonderry Mall?
The Bell store provides services in English.
What nearby places can I visit when shopping at the Bell store?
Nearby you can visit Hot Shears Salon and Barbershop for a haircut, Londonderry Library for some reading, and Pure Beauty Londonderry for beauty treatments, all conveniently located in or around Londonderry Mall.
Are there other mobile phone stores near the Bell store at Londonderry Mall?
Yes, nearby mobile phone stores include Mobile Snap, Virgin Mobile Canada, and Rogers, which offer similar telecommunications products and services.
What dining options are available near the Bell store at Londonderry Mall?
You can find several dining options close to Bell, such as A&W Canada, New York Fries Londonderry Mall, and Crepe Delicious at Londonderry Mall.
Does the Bell store offer assistance with satellite TV and internet services?
Yes, the Bell store provides expert help with Bell’s satellite TV services including Bell Satellite TV and Bell Fibe TV, as well as internet services like Bell Internet and related modems and connections.