Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.7
386 reviews
5 stars
346
4 stars
16
3 stars2
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and professionalism, with many specific mentions of employees like Rohan, Adam, and Hassan.
Positive Experiences
Numerous reviews highlighted enjoyable and efficient experiences during phone upgrades and plan changes, often noting the staff's ability to make the process smooth and stress-free.
Team Performance
The team at the Kingsway location received high marks for collaboration and support, with multiple customers expressing gratitude for the collective effort in resolving issues.
Areas for Improvement
A few reviews pointed out isolated incidents of poor service or lack of professionalism from certain staff members, suggesting a need for consistent training.
- RGRitesh GroverJan 1, 20265.0Everyone at Bell store was extremely helpful. Best store ever visited
- DDDaydreamerDec 21, 20255.0David and Patt went above and beyond for me with my phone upgrade, I was extremely satisfied with my upgrade and highly suggest giving them a raise, or some sort of incentive to keep them around. Will definitely go there again.
- JSJaime SemmlerDec 18, 20255.0Hassan helped assist me and my husband with getting new phones. He’s was extremely helpful during the whole process and helped us bring our monthly bill down !
- BCbrody cunninghamDec 15, 20255.0Rohan and Ben were so helpful. I got a new phone with ease and they explained my plan throughly. They provided an incredible customer interaction and turned a mundane experience to a joyful memory. They even helped my mom get a plan that was infinitely better than one she had, which wasn’t the main objective just something they felt inclined to do which was so so awesome. Get these people a raise lol.
- LLL LDec 9, 20255.0Rohan was very helpful on both occasions and helped me with upgrading my phone and switching over my lines. He was very knowledgeable and very quick with everything to be done because we were on a time crunch. He made it all happen, faster than we expected too. Great personality, great customer service. Would go back to him again and again and would definitely recommend him to everyone I know. He deserves a raise!!! Thank you Rohan for making our experience so pleasant and enjoyable and quick!!
Frequently Asked Questions About Bell
What products and services does Bell at Kingsway Mall offer?
Bell offers a variety of personal and business communications services including Bell Total Connect, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, and Bell Home Phone. They provide smartphones, tablets, connected devices, accessories, and Canada’s best satellite TV service.
Where is the Bell store located in Edmonton?
The Bell store is located at 1 Kingsway Garden Mall NW, Level 1-604, Edmonton, AB, T5G3A6, within Kingsway Mall.
What are the Bell Kingsway Mall store’s hours of operation?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary; for example, it opens from 12:00 PM to 6:00 PM on November 11, 2025, and from 9:00 AM to 9:00 PM on November 28, 2025.
What payment options are accepted at the Bell store in Kingsway Mall?
The store accepts American Express, Cash, Check, Mastercard, and Visa as payment methods.
How can I contact the Bell store at Kingsway Mall?
You can reach the Bell store by phone at +1 780-378-0330.
Does Bell at Kingsway Mall support multiple languages?
The store primarily offers services in English.
Which nearby stores can I visit for additional mobile phone options near Bell?
Nearby mobile phone stores include Fido and Wirelesswave, both located close to the Bell store at Kingsway Mall, offering alternative or complementary mobile phone products and services.
Are there nearby food options if I want to grab a meal before or after visiting Bell at Kingsway Mall?
Yes, nearby dining options include Jollibee and KFC, both fast-food chicken restaurants where you can enjoy a quick meal conveniently close to the Bell store.
Can I find fashion and accessories stores near Bell at Kingsway Mall?
Yes, nearby fashion and accessory stores include Lids for hats and caps, Glitter & Co. for jewelry, and Eddie Bauer for clothing, offering a variety of shopping experiences near Bell.
What should I know about Bell's network and coverage?
Bell provides services on Canada’s best network, ensuring excellent coverage for mobile phones, internet, and TV services. Their expert staff can help with smartphones, tablets, connected devices, and accessories.