Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.5
334 reviews
5 stars
279
4 stars
10
3 stars4
2 stars5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Aamir, Saem, and Rey.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer service experiences.
Product Knowledge
Customers appreciated the staff's ability to explain plans and products clearly, helping them make informed decisions.
Efficiency
Several reviews noted quick service and efficient transactions, with customers often in and out of the store in a short time.
Recommendations
Many customers highly recommended specific employees and the store overall for their positive experiences.
- HRhelga romero6 days ago5.0On January 1,2026 at 6:00 a.m I went to buy breakfast and I forgot my phone in the cab. Been a holiday I thought OMG what I’m going to do. My son check and to my surprise Bell was open. I walked in and was immediately greeted by a staff member. I explained that I had lost my iPhone but I still had the old one that I needed a connection. Then we realized Darren the staff that I had dealt a year earlier when I bought my phone was there helping another customer but as soon as he was done he remembered me. I explained had all my identification on my iPhone wallet but I had and old identification card. Darren was unbelievable in about 10 minutes I was walking out if Bell with my old phone connected with my actual phone number. Darren is very knowledgeable and professional and so greatful and my stress release. Thank you so much for Job well done 😊
- DPDiana PatriciaDec 22, 20255.0Absolutely so thrilled with the service recieved at the Bell store in the Southgate Mall. They worked magic on my account and got me the best rate! 100/10. I highly recommend this store and the staff. Always the best!
- CBCody BlaisDec 17, 20255.0Peter was incredibly helpful getting us set up on a new service.
- CMCale McCoyDec 15, 20251.0One of the worst customer service experiences I have ever received. To be one of the only service providers in Canada and not know how to help a customer. I went in to return my phone, and they instructed me to call their service number. I have no service to call this number. As well as this, the lady at the front just asked me what I wanted when I was quite friendly to begin with. Made it seem like such a burden that I was doing business there. Seeing as this is one of the only Bell stores In this part of the city, there should be accommodations for everything I should need to mow about my service. Repeatedly coming back after being told no is quite frustrating.
- RARichard AsselinDec 2, 20255.0Dropped in to the Bell store early. Amir greates me displaying a helpful attitude. I hadcm many questions about my new phone having transitioned from Virgin. Amir was patient with me, took care of answering all my questions and showed me how to better navigate my phone. He was awesome to deal with. Kudos to him.
Frequently Asked Questions About Bell
What is the address of the Bell store at Southgate Centre?
The Bell store is located at 5015 111 St NW, Level 1-933, Southgate Centre, Edmonton, AB, T6H4M6, Canada.
What are the opening hours of the Bell store at Southgate Centre?
The Bell store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. It also has special holiday hours on November 11 and November 28, 2025.
What types of payment does the Bell store at Southgate Centre accept?
The Bell store accepts American Express, Cash, Check, Mastercard, and Visa as payment options.
What products and services are offered at the Bell store at Southgate Centre?
Bell offers phones, tablets, mobile internet, mobile TV, rate plans, network services, Lucky Mobile and Virgin Plus SIM cards, television, internet, phone lines, calling cards, and wireless services.
How can I contact the Bell store at Southgate Centre?
You can call the Bell store at +1 780-409-9994.
What is the official website for the Bell store at Southgate Centre?
The store's website can be accessed at http://storelocator.bell.ca/bellca/en/AB/Edmonton/Bell-Southgate-Mall-Kiosk/BC743.
What brands are available at the Bell store in Southgate Centre?
The store offers Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Which nearby food options are available around Bell at Southgate Centre?
Customers can enjoy nearby food options such as Jugo Juice for smoothies and healthy snacks, Hula Poke offering Hawaiian cuisine, Cinnzeo Bakery Cafe for baked goods, and Thai Express for Asian meals.
What nearby shopping options are available around the Bell store at Southgate Centre?
Nearby shopping options include XpresSpecs for eyewear, Best Buy Express for electronics, Gap and Reitmans for clothing, lululemon for sportswear, and JD Sports Southgate Centre.
Are there any convenient nearby locations to visit before or after shopping at the Bell store in Southgate Centre?
Customers can visit Southgate Centre itself for more shopping and cinema experiences, or relax at nearby beauty salons like Chatters Hair Salon and Charlotte Tilbury.