Bell

4.3
144 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
8882 170 St NW, Edmonton, AB
T5T4M2, Canada

Hours

Reviews

4.3
144 reviews
5 stars
115
4 stars
3
3 stars
2
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Peter, Sam, and Athena providing exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about poor service from certain employees, including a manager who was described as rude and dismissive.

Product Knowledge

Several customers appreciated the staff's expertise in explaining products and plans, helping them make informed decisions.

Efficiency

Many reviews mentioned quick and smooth transactions, with staff effectively assisting customers in setting up new phones and plans.

Store Environment

The store was generally described as well-organized and welcoming, although there were instances of staff being inattentive.
  • AB
    Aidan Boyd
    2 days ago
    5.0
    Ammar and store manager Maria were absolutely amazing. Helped with everything and answered all of our questions. The switch from Telus to bell was smooth having the two of them together for the process.
  • LB
    Lori Bayan
    2 days ago
    5.0
    This is my go to one. Very accommodating ,friendly staff. They welcome every customer with a big smile.
  • SG
    Stephen Gilmer
    Nov 10, 2025
    5.0
    Excellent service provided
  • VV
    Viviidly Viviivdly
    Nov 2, 2025
    1.0
    I waited for a hour and still had no help
  • MY
    mr. young
    Nov 1, 2025
    5.0
    Ammar I had a great experience buying my new phone with Ammar. He was very polite, welcoming, and made the whole process quick and easy. Ammar took the time to explain everything clearly and made sure I got exactly what I needed. It’s rare to find such friendly and efficient service — I really appreciated his professionalism and positive attitude. Highly recommend seeing Ammar if you’re looking for great service!

Frequently Asked Questions About Bell

What are the operating hours of the Bell store at West Edmonton Mall?

The Bell store at West Edmonton Mall is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is the Bell store located within West Edmonton Mall?

The Bell store is located at 8882 170 St NW, Level 2-2365 in West Edmonton Mall, Edmonton, AB.