Bell

4.6
124 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
5615 101 Ave NW, Edmonton, AB
T6A3Z7, Canada

Hours

Reviews

4.6
124 reviews
5 stars
106
4 stars
2
3 stars
5
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Usman received numerous commendations for his exceptional customer service, being described as friendly, patient, and knowledgeable.

Professionalism

Customers highlighted Usman's professionalism and ability to handle inquiries effectively, often going above and beyond to assist.

Product Knowledge

Usman was praised for his thorough understanding of products and plans, helping customers find the best options for their needs.

Positive Experiences

Many reviews reflected a high level of satisfaction with the service provided, with customers expressing gratitude and recommending Usman specifically.

Store Environment

The Capilano Bell store was generally viewed positively, with customers appreciating the friendly atmosphere and helpful staff.
  • IW
    Irish Webb
    Sep 25, 2025
    5.0
    I had a great experience at the Bell store in Capilano Mall thanks to Reiner! He was super helpful with my phone subscription and took the time to answer all of my questions and concerns. Reiner was professional, knowledgeable, and very patient. I really appreciated his clear explanations and friendly attitude. Excellent customer service! Highly recommend asking for Reiner if you need help with anything at Bell. 🌟
  • DS
    Dylan Scott
    Sep 12, 2025
    5.0
    Gentleman by the name of reiner helped me. Was very friendly and extremely helpful. Answered questions I didn't know to ask. Customer service should strive to be as professional as him. 10/10 would recommend this representative to a friend. I will be coming back to him regarding any service I require with bell.
  • IH
    Ian Hilton
    Sep 27, 2023
    5.0
    Usman was awesome, he helped me out with somethings I thought I'd have trouble with and he was bang on. Shared some good laughs and all round spectacular customer service.
  • CP
    Carl Peterson
    Mar 10, 2022
    3.0
    Upgraded phone as old one lacked memory
  • GJ
    Gilbert Jackson
    Jan 18, 2021
    5.0
    Get good service today. Thanks Gentlemen to help me renew my contract. Again thanks Usman who setup my account.

Frequently Asked Questions About Bell

Where is the Bell store located?

The Bell store is located at 5615 101 Ave NW, Unit 145, Capilano Mall, Edmonton, AB, T6A3Z7, Canada.

What are the Bell store's hours of operation?

The Bell store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.