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Bell

4.6
(125 reviews)

Business Details

5615 101 Ave NW, Edmonton, AB
T6A3Z7, Canada
(780) 469-3880

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
5615 101 Ave NW, Edmonton, AB
T6A3Z7, Canada

Hours

Reviews

4.6
125 reviews
5 stars
107
4 stars
2
3 stars
5
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Usman received numerous commendations for his exceptional customer service, being described as friendly, patient, and knowledgeable.

Product Knowledge

Customers appreciated the staff's ability to provide tailored recommendations and solutions, particularly Usman's expertise in finding the best plans.

Mixed Experiences

While many reviews praised the service, there were a few negative experiences regarding returns and assistance at the store.

Location Satisfaction

Overall, customers expressed satisfaction with the Capilano location, often recommending it for its helpful staff and good deals.
  • GM
    GAO MEI
    Feb 14, 2026
    5.0
    2 days ago, Ziad helped me customizer a better plan. I'm returning to China but need to retain SMS verification for my phone. Before coming to capilano branch, the India staff at other branches recommended the 80 CAD international plan or the 50 CAD US plan. Ziad being knowledgeable, recommended a 36 CAD plan and customised a new SIM card with same number to meet my needs. His professional and friendly service changed my impression of Bell.
  • IW
    Irish Webb
    Sep 25, 2025
    5.0
    I had a great experience at the Bell store in Capilano Mall thanks to Reiner! He was super helpful with my phone subscription and took the time to answer all of my questions and concerns. Reiner was professional, knowledgeable, and very patient. I really appreciated his clear explanations and friendly attitude. Excellent customer service! Highly recommend asking for Reiner if you need help with anything at Bell. 🌟
  • DS
    Dylan Scott
    Sep 12, 2025
    5.0
    Gentleman by the name of reiner helped me. Was very friendly and extremely helpful. Answered questions I didn't know to ask. Customer service should strive to be as professional as him. 10/10 would recommend this representative to a friend. I will be coming back to him regarding any service I require with bell.
  • RD
    Roewena Dagudog
    Jun 6, 2024
    5.0
    Usman i personally want to thank you for the quality service you did..thabks for the help. I will definitely get one for my husband..
  • LM
    Leona McGilvery
    Sep 26, 2020
    5.0
    Great service got today and very nice sale rep was there. Thanks Usman for great service see you guys after done my contract.

Frequently Asked Questions About Bell

Where is the Bell store located?

The Bell store is located at 5615 101 Ave NW, Unit 145, Capilano Mall, Edmonton, AB, T6A3Z7, Canada.

What are the Bell store's hours of operation?

The Bell store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.

Brand Certified Facts from Bell

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Certified February 22, 2026Yext Knowledge Graph
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