Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.5
234 reviews
5 stars
187
4 stars
17
3 stars
7
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Ankit, Shiv, and Franshon, received high praise for their helpfulness, professionalism, and ability to explain plans clearly.
Knowledgeable Staff
Customers appreciated the staff's extensive knowledge about products and plans, which helped them make informed decisions.
Positive Experiences
Many reviews highlighted enjoyable experiences, with customers feeling valued and well-treated during their visits.
Efficiency
Several customers noted the quick and efficient service provided, resolving issues and completing transactions in a timely manner.
Recommendations
Numerous customers expressed their willingness to recommend the Virgin Plus kiosk to friends and family due to their positive experiences.
- RFReyvan gian Ford1 day ago5.0Sahil give very good customer seevice
- JOJames O'Donnell2 days ago5.0Sahil service was excellent
- LLLinda5 days ago5.0Sahib was a excellent salesperson. we appreciated his help in setting up our new Virgin account .
- RSRonnel SalcedoNov 5, 20255.0Sahil has a good customer service.
- HLHolarry LintonOct 25, 20251.0My wife was having problems with the SIM card on her phone. We went to store 8872 register 0001 and were served by sales associate Sahil B whom we found to be surly and unhelpful. She explained that when she turns on her phone it reports that there is no SIM card and asked whether he knew why. He said “no” and behaved as though that was the end of the conversation. She had to prompt him as to whether she could get a new SIM card and he said yes and proceeded unenthusiastically to replace the card. He appeared to be completely uninterested in solving her problem. Maybe it was true that my wife’s SIM card problem was something that Virgin employees could not help with. He could have told her that in a more professional way and told her that she had to get the phone checked to the appropriate service provider. He did not have the Virgin customer service attitude we are used to and we were unimpressed. Our Grade for his customer service is a D-
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Market Mall in Calgary?
Virgin Plus at Market Mall is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Virgin Plus located within Market Mall?
Virgin Plus is located at 3625 Shaganappi Trail NW, Level 1-Z019, Market Mall, Calgary, AB T3A0E2, Canada.
What services does Virgin Plus offer at this location?
Virgin Plus is a telecommunications service provider offering cell phone sales and repair services.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and not closed.
How can I contact Virgin Plus at Market Mall?
You can contact Virgin Plus by calling their main phone number at +1 403-247-3525.
What is the timezone for Virgin Plus Market Mall location?
Virgin Plus at Market Mall is in the America/Edmonton timezone.
What is the official website for Virgin Plus?
The official website for Virgin Plus is https://www.virginplus.ca.
What nearby stores can I visit before or after shopping at Virgin Plus in Market Mall?
Near Virgin Plus, you can visit popular stores like Roots, American Eagle, J.Crew, and H&M for clothing and fashion accessories.
Are there any food options near Virgin Plus in Market Mall?
Yes, you can enjoy a treat at The Dapper Doughnut or grab a snack at Orange Julius, both located near Virgin Plus.
Which nearby stores can assist with electronics or mobile phone needs apart from Virgin Plus?
Nearby electronics and mobile phone stores include The Source, Freedom Mobile, chatr Mobile, and Best Buy Mobile Kiosk at Market Mall.