Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.4
327 reviews
5 stars
274
4 stars
6
3 stars
5
2 stars4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent, friendly, and professional service, particularly highlighting individuals like Channi, Alvin, and Ankit.
Knowledge and Support
Customers appreciated the staff's knowledge and willingness to help, with several reviews mentioning thorough explanations and assistance with phone setups.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including long wait times and inadequate assistance, indicating inconsistency in service.
Recommendations
Numerous customers expressed their intention to recommend the store and specific staff members to friends and family due to their positive experiences.
Store Environment
Some feedback noted that the store can be busy, suggesting a need for better management of customer flow during peak times.
- NANayan Amarajeewa3 days ago5.0Channi found the best deal for me . Excellent customer service. Friendly, Caring and Courteous
- GCGarth ConstantineNov 17, 20255.0I visited Bell Sunridge today and had an amazing experience thanks to Ankit. I was having several issues with my phone, and he took the time to carefully walk me through everything. He was patient, knowledgeable, and genuinely committed to helping me find the right solutions. Not only did he fix the problem, but he also explained what happened in a way that was easy to understand. Customer service like this is rare, and I truly appreciate the effort he put in. Because of the great experience, we will definitely be referring Ankit to our friends and family. Thanks again for the outstanding service!
- DBDeroll Benedic BargasNov 17, 20255.0Came to do an upgrade and the crew specially Kumar assisted with ease. All staff are very accommodating and felt comfortable during my visit to get a new iphone 17 pro max. Thank you!
- HMHuruy MesfunNov 10, 20255.0Channi absolutely excellent. She was friendly, professional and went above and beyond to help me. I am truly impressed and will definitely recommend her to others. Thanks channi !!!
- TKTyra KNov 5, 20251.0I had the worst experience getting new phone they said it would be approximately 30 minutes ending up being over two hours and the sales associate left me there to assist another lady. There were two workers both where helping the other ready while I waiting. Ended up leaving after mall was closed with set up not complete.
Frequently Asked Questions About Bell
Where is the Bell store located in Calgary?
The Bell store is located at 2525 36 St NE, Tk24, Level 2 in Sunridge Mall, Calgary, AB, postal code T1Y5T4, Canada.
What are the Bell store's opening hours?
The Bell store is open Monday to Wednesday from 10:00 to 20:00, Thursday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00. On November 28, 2025, it will be open from 09:00 to 21:00.
What products and services does the Bell store offer?
Bell offers personal and business communications services including smartphones, tablets, connected devices and accessories, satellite TV, Fibe TV, Internet, home phone, and total connect services.
Which payment options are accepted at the Bell store?
The Bell store accepts American Express, cash, check, MasterCard, and Visa as payment methods.
Does the Bell store offer services in languages other than English?
The Bell store provides services in English.
What should customers expect when visiting the Bell store at Sunridge Mall?
Customers can meet expert staff to learn about Bell's communications services and get the latest smartphones, tablets, and accessories on Canada's best network.
Which nearby mobile phone stores could I visit alongside Bell for device repairs or alternative products?
Nearby mobile phone stores include Mobile Klinik, WOW! mobile boutique, Tbooth wireless, and TELUS, which offer mobile phone repairs, accessories, and telecommunications services.
Are there any nearby restaurants where I can eat before or after visiting Bell?
You can visit nearby restaurants such as Cinnzeo Bakery Cafe for a café experience or A&W Canada for fast food and breakfast options.
What nearby shopping options for clothing and accessories are close to the Bell store?
Nearby clothing and accessory stores include Stitch It Clothing Alterations, Sirens, The Children's Place, Peoples Jewellers, Tip Top, Bootlegger, Bath & Body Works Canada, SoftMoc, Journeys, Bluenotes, Lids, and Michael Hill.
How can I contact the Bell store at Sunridge Mall?
You can contact the Bell store by calling +1 403-285-4527 or visit their website at http://storelocator.bell.ca/bellca/en/AB/Calgary/Bell-Sunridge-Mall/BC739.