Bell

4.6
581 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
6455 Macleod Trail SW, Calgary, AB
T2H0K8, Canada

Hours

Reviews

4.6
581 reviews
5 stars
502
4 stars
17
3 stars
3
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Cole, Justin, and Manny.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude or unhelpful staff, particularly regarding specific interactions with Cole.

Product Knowledge

Several customers appreciated the staff's knowledge about products and plans, which helped them make informed decisions.

Efficiency

Customers frequently mentioned quick and efficient service, with many noting that their transactions were completed in a timely manner.

Staffing Issues

Some reviews pointed out concerns about understaffing, leading to long wait times and inadequate assistance during busy periods.
  • VC
    Vicky Cool
    Jan 3, 2026
    1.0
    When you walk in to the store and see a staff member named Cole, ask for a different staff member or run away! The guy doesn't smile, hesitates to give you information fully but does give you all the Karen attitude. Never going to this store ever again. Probably switching from Bell to Rogers too.
  • YP
    Yashaswini P
    Jan 3, 2026
    1.0
    I visited Bell recently and had a very unpleasant experience. The staff member named Cole who assisted us did not greet us with a smile and came across as rude. Literally felt like leaving the place. Overall, the customer service was poor and the experience was disappointing.
  • TM
    Tara M
    Dec 21, 2025
    5.0
    Honestly one of my top 5 experiences when it comes to customer service. Manny and Rishi were so helpful. We came in there trying to compare plans between them and Best Buy for my friend and they ended up converting me to Bell too. I have been with Telus 15 years. Never saw myself switching. Tbh it wasn’t even just the prices that made me switch, it’s how we were treated by both Manny and Rishi when we there. From the moment we walked thru the door it was great customer service.
  • CK
    Chase Karl
    Dec 18, 2025
    5.0
    Where do I even begin? From the moment I walked in, I was greeted with a genuine smile. Cole was an absolute 11/10. Super knowledgeable about the products and plans, and he explained everything clearly and in great detail. He answered every question I had and solved any concerns quickly, without making me feel rushed or confused. Honestly, he’s the best Bell rep I’ve ever worked with and definitely deserves recognition. All said and done, Cole crushed it. ⭐️⭐️⭐️⭐️⭐️
  • LA
    Leo Almelhem
    Dec 18, 2025
    5.0
    I had an amazing experience at the Bell store at Chinook Mall, thanks to Many. He was extremely helpful, patient, and understanding throughout the whole process. He helped me exchange my watch twice, and each time he genuinely did his best to make sure I was fully satisfied. This is exactly the kind of outstanding customer service that makes me a loyal Bell customer for life. Thank you so much, Many!

Frequently Asked Questions About Bell

What is the address of the Bell store at Chinook Centre in Calgary?

The Bell store at Chinook Centre is located at 6455 Macleod Trail SW, Suite 140B, Calgary, AB, T2H0K8, Canada.

What are the opening hours of the Bell store at Chinook Centre?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM. Holiday hours vary; for example, it is open 11:05 AM to 6:00 PM on November 11, 2025.