Bell

4.6
556 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
6455 Macleod Trail SW, Calgary, AB
T2H0K8, Canada

Hours

Reviews

4.6
556 reviews
5 stars
483
4 stars
17
3 stars
3
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting employees like Cole, Yuvi, and Justin.

Efficiency

Several reviews noted quick and efficient service, with customers appreciating the timely assistance in phone transfers and plan changes.

Positive Experiences

Numerous customers reported positive experiences, often mentioning how staff went above and beyond to meet their needs.

Staff Attitude

While many reviews praised staff for their friendliness, there were also complaints about rude behavior from some employees, particularly Cole.

Product Knowledge

Customers frequently commented on the staff's extensive knowledge about products and plans, which helped them make informed decisions.
  • ST
    Sydney Thiele
    2 days ago
    5.0
    My fiancé and I were shopping around different stores and we found Bell to have the best deal for a new phone and plan. Justin was super knowledgeable and helpful.
  • JG
    Juan Sebastian Llamas Garcia
    2 days ago
    5.0
    Cole has a great customer service. He was amazing, he helped me with all my questions and he was always with a great actitud. Five star service in Bell Chinok and Cole!
  • SS
    Santra Singh
    3 days ago
    1.0
    Representative was rude, unhelpful and made me feel like my request was an inconvenience. Instead of explaining my options, he dismissed my questions and showed zero interest in helping. Very unprofessional and disappointing. I won’t be returning based on this experience.
  • MI
    Md nazmul Islam
    Nov 13, 2025
    5.0
    I have been living in Canada for 4 years. I have never seen anyone like Mr. COLE. He is number 1 (The best). I came with my family to collect I phone for my wife. And we were really impressed by his well behavior and top notch services. Later I have decided to switch from Telus to Bell as well. He is an asset, I also learned from him how to provide best service to the customer. Thank you so much for being awesome Mr Cole. I wish you all the best.
  • WM
    Winston Morin
    Oct 29, 2025
    1.0
    Very poor service. Employees very rude with service. Felt very disrespectful towards valued customers. I'm not impressed with BELL atm. Well im leaving the store now. This is not how BELL should represent their company. Very distront and unprofessional.

Frequently Asked Questions About Bell

What is the address of the Bell store at Chinook Centre in Calgary?

The Bell store at Chinook Centre is located at 6455 Macleod Trail SW, Suite 140B, Calgary, AB, T2H0K8, Canada.

What are the opening hours of the Bell store at Chinook Centre?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM. Holiday hours vary; for example, it is open 11:05 AM to 6:00 PM on November 11, 2025.