Bell

4.5
161 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
4600 130 Ave SE, Calgary, AB
T2Z0C2, Canada

Hours

Reviews

4.5
161 reviews
5 stars
134
4 stars
6
3 stars
2
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shervin, Emily, and Rico.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers often being able to complete their transactions in a timely manner.

Product Knowledge

Staff demonstrated a strong understanding of products and services, helping customers find the best options for their needs.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality and miscommunication, particularly regarding plan details and pricing.

Recommendations

Numerous customers recommended this location for its excellent service, often suggesting specific employees for assistance.
  • DB
    Damimeve B
    Oct 14, 2025
    5.0
    Went in last Friday evening to get a couple of SIM cards programmed for new service and was very happy with the service I got. He was very helpful to the couple in front of me and accommodating to the two other customers that walked in behind me and handled everything quite smoothly. I recommend this location even if out of your way.
  • MM
    MidgetMikey
    Sep 16, 2025
    5.0
    I swapped over 2 phone plans for some family, and Emily was absolutely nothing but helpful, kind, and respectful. I would absolutely recommend coming here for your provider needs!
  • BM
    Branimir Milenkovic
    Sep 10, 2025
    5.0
    Great people honestly and great and helpful service
  • WM
    Wayne McCullough
    Aug 28, 2025
    1.0
    We needed to come in to Verify ID for a new Virgin Mobile Account, as Virgin Mobile is a subsidiary of Bell, we were told that we could go to ANY Bell store to Verify ID. Myself, my Wife, and two kids went into this store (Aug 27th/2025) and were told that they didn't have the ID machine required to verify the ID. The store wasn't busy, there was another customer that was being helped by another employee. After calling Virgin Mobile about this, we were told that they didn't need a machine to verify the ID. We just needed to present the ID and that was enough. It seems that the Bell employees just didn't want to deal with the verification or a Virgin Mobile account and just said whatever to get rid of us. Would not recommend going here for service or anything. This is the second time we've been burnt here. Go to the Seton Location, they're super helpful.
  • AJ
    Andrea Jensen
    Aug 20, 2025
    5.0
    Emily is fabulous! She is efficient and professional. Such a pleasure to see, she makes the challenges of understanding contracts so easy!! Highly recommend seeing Emily at this location!

Frequently Asked Questions About Bell

What products and services does Bell Southpointe in Calgary offer?

Bell Southpointe offers a wide range of products including phones, tablets, mobile internet, and Lucky Mobile and Virgin Plus SIM cards. Services include Bell Mobility, satellite and Fibe TV, internet services, home phone, and call features.

Where is Bell Southpointe located?

Bell Southpointe is located at 4600 130 Ave SE, Unit 614, Calgary, Alberta, T2Z0C2, in the Southpointe area.