Bell

4.5
144 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
3800 Memorial Dr NE, Calgary, AB
T2A2K2, Canada

Hours

Reviews

4.5
144 reviews
5 stars
124
4 stars
1
3 stars
2
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Akash, Channi, and Genesis.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about unhelpful staff and poor customer service in certain instances.

Product Knowledge

Customers appreciated the staff's expertise in assisting with phone upgrades and plan changes, often noting their attentiveness and ability to provide good deals.

Store Environment

The overall atmosphere of the store was described as welcoming and positive, although some reviews indicated a lack of engagement from certain employees.
  • FK
    Fahad Aziz Khan
    Jan 4, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Annu provided Amazing customer service! Friendly, fast, and very helpful. I felt valued and well taken care of. Highly recommend!
  • DG
    Demiss Geno
    Dec 31, 2025
    5.0
    Genesis is great, you must ask for him if you want a phone. He's the kindest man
  • AH
    ALI HUMED
    Dec 23, 2025
    5.0
    I had an amazing experience at this store. Arslan is very knowledgeable with phones and plans. Highly recommend this store
  • NJ
    NateAD Jones
    Dec 21, 2025
    5.0
    RAMAN,,ARSLAN... SUPERB SERVICE...ABOVE AND BEYOND....EXCELLENT CUSTOMER SERVICE AND AMAZING WITH THE PUBLIC. 100STARS NATHAN JONES
  • SB
    Sheldon Baynton
    Dec 9, 2025
    1.0
    Been with Bell mobility for many years and always swore by them. I recently had issues with my phone well though it was my phone anyways. Turns out the phone is good. Problem i was having was using the internet when no wifi. I was unable to load pictures to the web. When I went to the store the first time and explained what was happening the gentlemen behind the counter was only concerned about selling me a new plan or new phone. I asked him to look at the phone. He did and reset the mobile data network and when that did not fix anything he gave me a 1-800 #. That also proved to solve none of the problems. Took my phone in to get it checked out and was told the phone was good. Went back to Bell a week later talked to the lady this time. She gave me no help and finished off the conversation with "maybe try a new provider" so I went to Freedom. No issues anymore and a cheaper plan. Would give this 0 stars but it won't let me.

Frequently Asked Questions About Bell

Where is the Bell store in Calgary located?

The Bell store is located at 3800 Memorial Dr NE, Level 1-1229, Marlborough Mall in Calgary, AB, postal code T2A2K2, Canada.

What are the Bell store's hours of operation?

The Bell store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. On November 11, 2025, it will be open from 11:00 AM to 5:00 PM.