Brand Certified
Hair Cuttery
4.6(2168 reviews)
Certified by Hair Cuttery • Feb 22, 2026
Business Details
245 Retail Commons Parkway Ste 10, Martinsburg, WV
25403, United States
Certified by Hair Cuttery • Feb 22, 2026
(304) 263-6791
Certified by Hair Cuttery • Feb 22, 2026
https://locations.haircuttery.com/wv/martinsburg/245-retail-commons-parkway-ste-10
Certified by Hair Cuttery • Feb 22, 2026
About
Certified by Hair Cuttery • Feb 22, 2026
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Hair Cuttery • Feb 22, 2026
Hours
Certified by Hair Cuttery • Feb 22, 2026
Reviews
4.6
2,168 reviews
5 stars
1,834
4 stars
129
3 stars
49
2 stars
39
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the skills and professionalism of the stylists, particularly highlighting individuals like Shenee, Miyisha, and Joanne for their excellent service and ability to meet customer needs.
Customer Service
While many reviews noted friendly and accommodating staff, there were significant complaints about poor customer service, including long wait times, lack of communication, and unprofessional behavior from some employees.
Mixed Results
Customers reported a wide range of experiences with haircuts and color services, with some leaving extremely satisfied while others expressed disappointment over uneven cuts and unsatisfactory results.
Atmosphere
The salon was described as having a friendly and welcoming atmosphere, although some reviews mentioned instances of unprofessionalism and negative interactions among staff.
- SDsofia dimas1 day ago5.0I didn’t get the guys name who did my daughters hair but I absolutely loved it and he couldn’t have been any sweeter. She walked out with a big smile ready to show off her new hair! First time anyone has touched her hair also besides me 🥹
- AMA Montero4 days ago5.0I was feeling spontaneous and tired of my hair, so I called and got a same day appointment for a color and cut. Amanda cut and dyed my hair and she did a great job. She was friendly and I also really enjoyed talking to Shanay! Overall i had a great expierence today and will go back! 😊
- CRChristina Roper5 days ago5.0Great experience with Shenee. She is excellent and very professional with her clients and provides education that will help enhance your journey to healthy hair. She works with patience and confidence that assures you that you will get exactly what your looking for.
- MSMaryanna Stine6 days ago5.0Wow! I am SO glad I came in to this HC location to fix my previous cut from a few days prior at HC in Hagerstown. Freddie patiently greeted me and listened to my dilemma from the last stylist and immediately made me feel confident in his abilities to fix the cut! He is talented! Definitely recommend getting your haircut by him at the HC in Martinsburg. <3
- ZZZFeb 17, 20265.0Hi, yes, I would just like to say: I totally lucked out today with my drop-dead gorgeous hair stylist, Rylei. She was able to not only book me a nighttime appointment on very short notice, but also took a glance at the style I was asking after, proceed to meticulously match it, AND customize it to my own head so that it made sense. She is now my favorite hairstylist, bar none, and Hair Cuttery did right by me through her. Cheers! You rock, Rylei!🤘 -M.
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery in Martinsburg located?
Hair Cuttery is located at 245 Retail Commons Parkway Ste 10, Martinsburg, WV 25403.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday to Friday from 9 AM to 9 PM, Saturday from 8 AM to 8 PM, and Sunday from 9 AM to 6 PM.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service haircuts, color, blow-out and styling for women, men, and children, along with professional hair care products.
Can I book an appointment online or via an app?
Yes, you can book an appointment online at www.haircuttery.com or through the Hair Cuttery app available on Apple App Store and Google Play.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery welcomes walk-ins and does not require appointments, although scheduling one is also an option.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Hair Cuttery have wheelchair accessibility and restroom facilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, ensuring comfort for all guests.
Is Hair Cuttery welcoming to LGBTQ and children?
Yes, Hair Cuttery is a safe and welcoming space for LGBTQ individuals and children.
What nearby places can visitors explore before or after visiting Hair Cuttery?
Visitors can enjoy nearby places like The Commons Shopping Center for shopping, Crumbl Martinsburg for desserts, and SweetFrog Premium Frozen Yogurt for a sweet treat.
Are there dining options near Hair Cuttery in Martinsburg?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Taco Loco for Tex-Mex, and Ledo Pizza for pizza and salads.
How can nearby transit or retail locations assist in finding Hair Cuttery?
Nearby retail stores like AT&T Store and T-Mobile Authorized Retailer, as well as other shopping centers, can help orient customers and make it easy to find Hair Cuttery at 245 Retail Commons Parkway.
Brand Certified Facts from Hair Cuttery
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Certified February 22, 2026Yext Knowledge Graph
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