Business Details
About
Hair SalonBeauty Salon
Great Clips in Charleston, WV provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2822 Mountaineer Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charleston, WV!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
227 reviews
5 stars
119
4 stars
36
3 stars
19
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts vary significantly, with some praising the quality while others report severe dissatisfaction and unprofessional behavior from stylists.
Staff Friendliness
Many customers appreciate the friendly and courteous nature of the staff, although there are notable instances of rudeness and unprofessionalism.
Wait Times
Customers frequently mention long wait times despite using online check-in, with some expressing frustration over being skipped in line.
Consistency
There is inconsistency in service quality, with some customers having great experiences while others report poor haircuts and lack of attention to detail.
Management Issues
Several reviews highlight poor management practices, including unprofessional behavior from staff and inadequate communication regarding services and wait times.
- RMRonnie MayhornOct 31, 20251.0Worst haircut of my life
- TSTina SouthallOct 21, 20255.0Quick and very friendly. Great cut.
- LMLaura MahonyOct 16, 20255.0I’ve been going for years.
- LFLuke FranceSep 21, 20251.0If I could leave a 0 star review I would. This place left my hair in a absolute horrid shape and I will never set foot in a great clips again
- JJjamesSep 19, 20255.0Always great people and great haircuts
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Southridge offer?
Great Clips Southridge provides affordable haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blowouts, hair straightening, and perms (service availability may vary).
Do I need an appointment to get a haircut at Great Clips Southridge?
No appointment is necessary. You can walk in anytime during business hours or use Online Check-In to save your spot on the waitlist and reduce waiting time.
How can I use Online Check-In to save time at Great Clips Southridge?
You can check in online via the Great Clips app or website to see estimated wait times and add yourself to the waitlist. You'll receive text alerts when your wait time is about 15 minutes, letting you know when to head to the salon.
What are the business hours for Great Clips Southridge?
Great Clips Southridge is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Southridge provide hair coloring or specialty services like perms?
Great Clips salons do not provide hair coloring services. Perms are available but not at every salon; please contact the specific salon to confirm availability.
Can I request a specific stylist when I check in online?
No. For safety reasons, stylist schedules are not published and requests via Online Check-In are not allowed. However, you can request a stylist in person when you arrive, though this may increase your wait time.
What payment methods does Great Clips Southridge accept?
Great Clips Southridge accepts Mastercard and Visa credit cards. Debit cards are also accepted; cash is not required.
Which nearby places can I visit before or after my haircut at Great Clips Southridge?
You can visit nearby spots such as Crumbl - Charleston for desserts, HoneyBaked Ham Company for sandwiches, or Starbucks for coffee—all located close to the salon on Mountaineer Blvd, making it convenient to combine errands or enjoy a meal around your haircut appointment.
Are there other beauty and personal care services nearby Great Clips Southridge?
Yes, nearby you can find American Nails and Salon for nail and spa services, Petland Charleston for pet services, and Aspen Dental for dental care, making it easy to take care of multiple personal needs in one trip.
What dining options are near Great Clips Southridge for a quick meal?
Nearby dining options include Firehouse Subs for sandwiches, Red Lobster for seafood, Olive Garden for Italian cuisine, Chipotle Mexican Grill for Mexican food, and Bob Evans for breakfast and brunch.