Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Cash onlyNot available
Accepts checksNot available
[Free/Paid] wi-fiNot available
RestroomAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Kid friendlyAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Hair Cuttery
71 Jefferson Crossing Way Suite A, Charles Town, WV
Many customers praised specific stylists like Sinan, Leeann, and Syris for their excellent haircuts and customer service.
Service Issues
Several reviews highlighted problems with appointment management, including long wait times and miscommunication about services and pricing.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and unexpected charges, leading some to consider seeking services elsewhere.
Customer Experience
While many enjoyed their visits, some reported negative experiences, including poor communication and unsatisfactory haircuts.
Child-Friendly
Several reviews noted positive experiences for children's haircuts, with stylists being patient and accommodating.
SZ
Sam Zieminski
6 days ago
2.0
Hair looked ok till I got home and took a closer look. Big clumps of hair were missed. Also the highest priced hair cuttery I've ever been to. Went there in a pinch. I'll wait and go to great clips next time
SF
Shannon Fay
Oct 26, 2025
5.0
I had a rather difficult haircut I wanted done and Sinan do it exactly how I wanted and he did it quickly too. I am so so happy with the outcome and will definitely be back
JJ
jocelyn
Oct 21, 2025
5.0
Came in for a walk in appointment, was seated prettily quickly and I had a regular shampoo cut and blow dry with Jessica and I couldn’t be more pleased with the results!!! She was very kind to converse with and she did an amazing job with my hair - I would come again!
RH
Rob H
Oct 13, 2025
1.0
My wife took our son in to get his haircut, she called in to make an appointment with Leeann because she normally cuts his hair and does an amazing job. She walked in at 2:30 and Jessica said she did not have any appointments until 4:20, they came back around four and she was finishing up with a customer. She cleaned up, went outside to take a break, Came back in around 4:23 and her phone rang and she went outside and took another break sitting on the sidewalk smoking. She took our son and walked out. Would not recommend ever going there!
BC
Britney Carrigan
Oct 4, 2025
5.0
sinan is absolutely wonderful, he provided a safe and welcoming environment that someone with anxiety can appreciate! He was honest and didn't try to sell me. Also my hair is everything and more than I could've wanted!!
10/10 recommend sinan!!