Business Details
About
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
441 reviews
5 stars
363
4 stars
22
3 stars
10
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists like Sinan, Leeann, and Syris for their professionalism, skill, and ability to deliver desired results.
Customer Service
Overall, customers reported positive experiences with friendly and accommodating staff, although some noted issues with management and communication.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, mentioning unexpected charges and high costs compared to other salons.
Mixed Experiences
While many customers had great experiences, there were notable complaints about poor haircuts and service, leading to frustration and disappointment.
- MBMatt Byers3 days ago5.0Lilah had talked about doing a skin fade. I went for it this time and looks great.
- LBLisa Byers6 days ago5.0Lilah was very attentive and listened to what I wanted and made recommendations and then she delivered exactly what we talked about. I was in need of some product as well and she took the time to help me find what I was looking for. I already rebooked with her and recommend her highly!
- DSDavid StoverDec 28, 20255.0Stylist did a good job and gave the right level of customer service for a haircut
- SSShanon StottlemyerDec 28, 20255.0My daughter wanted blonde highlights with a blowout. She got orange highlights with a blow dry from the stylist. We were told to come back and see Sinan to fix her up. Her hair looked amazing leaving there so much better. Thank you Sinan. If you haven’t booked with him. You should.
- TCTony CooperDec 27, 20255.0Lilah was very professional, detail oriented, and worked diligently on my overgrown hair. There was very little chatting, probably because she was working hard on my rag top, and I was just glad to finally get my hair cut after almost 4 months.
Frequently Asked Questions About Hair Cuttery
What services does Hair Cuttery in Charles Town offer?
Hair Cuttery offers full-service hair salon treatments including cuts, color, blow-outs, and styling for women, men, and children.
Where is Hair Cuttery located in Charles Town, WV?
The salon is located at 71 Jefferson Crossing Way Suite A, Charles Town, WV 25414.
What are the operating hours of Hair Cuttery in Charles Town?
Hair Cuttery is open Monday 9 AM–6 PM, Tuesday 11 AM–7 PM, Wednesday 8 AM–4 PM, Thursday 9 AM–6 PM, Friday 8 AM–7 PM, Saturday 9 AM–8 PM, and Sunday 9 AM–6 PM.
Can I book an appointment at Hair Cuttery online or via an app?
Yes, you can schedule an appointment through their website or by using the Hair Cuttery app available on Apple App Store and Google Play Store.
Does Hair Cuttery accept walk-ins or are appointments required?
Hair Cuttery welcomes walk-ins and does not require appointments, although scheduling is also available.
What payment methods are accepted at Hair Cuttery?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, ensuring accessibility for everyone.
What nearby dining options can I visit before or after my appointment at Hair Cuttery?
You can enjoy nearby dining at Jersey Mike's Subs, Ginza Japanese Steakhouse, or Applebee's Grill + Bar, all located close to the salon.
Are there any nearby grocery or convenience stores near Hair Cuttery for quick errands?
Yes, Martin's Super Markets and a Martin's Gas Station are nearby, convenient for grocery shopping or fueling up.
What nearby services could I access alongside my visit to Hair Cuttery in Charles Town?
Nearby services include Fresh Folded Laundry for laundry and dry cleaning, and Renew Yoga studio for wellness and relaxation.