Business Details
About
Nail SalonBeauty SalonEyelash SalonHair Removal ServiceTanning SalonMakeup ArtistWaxing Hair Removal SalonSkin Care ClinicSpa CertificatesDay Spa
Location
Hours
Reviews
4.3
180 reviews
5 stars
133
4 stars
12
3 stars
6
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising staff attentiveness while others reported poor handling of issues and dismissive attitudes.
Cleanliness
The salon is frequently noted for its cleanliness and hygiene practices, which customers appreciate.
Appointment Management
Numerous complaints about appointment scheduling issues, including long wait times and miscommunication regarding bookings.
Quality of Services
While many customers praised the quality of nail and lash services, there were also reports of inconsistent experiences and dissatisfaction with specific technicians.
Atmosphere
The salon is described as modern and inviting, contributing to a pleasant overall experience for many customers.
- LNLaReana Nichole6 days ago5.0Such a hidden gem! The atmosphere is so peaceful and the staff really makes you feel pampered. They have a huge selection of colors and the quality of the products is top-notch. My nails have never looked better!
- DDDiane DunkDec 30, 20255.0Worth every penny!!!
- ACAnna CallanDec 18, 20255.0My assigned nail tech was sick and Beth and Erricka jumped in and saved the day. I got first class service and didn’t have to reschedule. This is important to me since I’m working and don’t get many days off.
- NFNora FDec 5, 20252.0My family and I have trusted this salon for a long time. My sister even brought her wedding party here & we appreciate that it is clean. However, a recent experience has me seriously rethinking returning. My nail appointment was scheduled for 1 hour and 15 minutes, but I ended up spending 2.5 hours in the salon. I wasn’t called until around 12:25pm for my noon appointment, and then the polish repeatedly wrinkled no matter how many times it was redone (some nails as many as five times). I was patient and gave a lot of grace because my technician was kind and dedicated in trying to fix the issue, and I still tipped her for her work. What really disappointed me was how the situation was handled at checkout. When I asked if the salon would consider a discount given that I was there double my appointment time and unresolved polish issue, the cashier loudly and abruptly said, “We’re not allowed to because it’s not the tech’s fault!” I had already made clear I wasn’t blaming her, so the response felt dismissive, and overall I felt my time was not respected. She didn't even offer to bring the manager over to discuss. I value the effort of the staff, but the lack of customer service skills at checkout left me questioning whether to return. Other salons I’ve visited are more readily observant, stepping up to apologize and/or offer a goodwill gesture when a customer goes through something like this. Because of how this was handled, I am reconsidering whether I will be returning in the future, and I would appreciate if someone reached out to me regarding this experience. Improving the communication from a customer service standpoint would really go a long way for improving trust among customers and retention.
- DCDee Dee CaldwellNov 20, 20255.0For great looking long lasting lashes every time, see Jess. She is worth the cost! My lashes always look both natural and glamorous with no damage to my natural lashes. (Classic lashes)
Frequently Asked Questions About Polished Beauty Bar
What are the operating hours of Polished Beauty Bar?
Polished Beauty Bar is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sundays by appointment from 10:00 AM to 3:00 PM.
Where is Polished Beauty Bar located?
Polished Beauty Bar is located at 6012 Washington Ave. Suite B, Racine, WI 53406, USA.
What beauty services does Polished Beauty Bar offer?
They offer pedicures, manicures, eyelash extensions, waxing, spray tanning, lash lifts, facials, and permanent makeup services.
Which products can I buy at Polished Beauty Bar?
Polished Beauty Bar carries products such as MoroccanOil, AMBRE Oil, VOESH, OPI, Orly, Unite, and Spongelle.
How can I make a reservation at Polished Beauty Bar?
Reservations can be made online via their booking page at https://polishedbeautybarwi.com/booking/.
What payment methods are accepted at Polished Beauty Bar?
They accept American Express, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Polished Beauty Bar have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/139412379474687 and on Instagram under the handle polishedbeautybarwi.
What nearby food options are available around Polished Beauty Bar?
Nearby food options include Firehouse Subs for sandwiches, Baskin-Robbins for ice cream and smoothies, Dunkin' for coffee and donuts, Potbelly Sandwich Shop for salads and sandwiches, and DeRango The Pizza King for pizza.
Are there other beauty salons near Polished Beauty Bar?
Yes, nearby beauty options include Nails By Carly Ann and Unique Cuts Barbershop, both offering spa and salon services.
How can nearby transit or service locations help customers visiting Polished Beauty Bar?
Customers can find nearby services such as American Financial of Racine for financial needs, Destiny Dental for dental care, and Hertz Rent A Car for transportation, making it convenient to manage errands around their salon visit.