Great Clips in Onalaska, WI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9382 State Road 16 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Onalaska, WI!
Customer experiences with service quality are mixed; while many praise friendly and attentive stylists, others report rushed and unsatisfactory haircuts.
Online Check-In
The online check-in system is widely appreciated for its convenience and efficiency, allowing customers to manage their wait times effectively.
Stylist Consistency
There are notable inconsistencies in stylist performance, with some customers having excellent experiences while others report poor haircuts and unprofessional behavior.
Customer Experience
Overall customer experience varies significantly, with some feeling welcomed and satisfied, while others express frustration over service and communication issues.
Pricing
Customers find the pricing to be fair and appreciate the value for basic haircuts, although some feel that the quality does not always match the cost.
NG
Nicole Grabowski
Nov 15, 2025
3.0
My stylist was great, haven't had my hair cut in well over 10 years ( I usually trimmed it myself), so my hair was down to my butt! Got it cut to my shoulders! Even though my stylist was great (as I said,) she asked me what I wanted ( kind of similar to a Jennifer Aniston layered-type cut,) the layers were a little clumpy (realized that it was ok , I guess on 1side but uneven on the other) I really don't want to go back - especially if it was to ask the same stylist to fix it ( it should have been "fixed" with the 1st cut -I will probably try another stylist/Great Clips in January (or so) after my hair grows out a little, hopefully a different stylist will know exactly what I wanted and will layer it a little better ( I guess for now though I'm keeping it in a ponytail or a head band.)
DD
Delbert “Mark” Dyar
Oct 9, 2025
5.0
Nice!
TH
Thomas Henchen
Aug 30, 2025
5.0
I have been going to the Great Clips in East Towne Plaza for a few years. the first time by luck I had Khou for my haircut. Since than I ALWAYS make sure I have her. She takes the time to understand what I want and she never rushes through the haircut. The first time in my experience that someone is willing to make the haircut a pleasant and not rushed experience. I end up with a haircut and all the extras(side burns, eye brows, and ears) that leaves me feeling confident in my appearance. I encourage all to give Khou at Great Clips a chance to impress you. I am confident you won't be disappointed.
CB
Chuck Bolstad
Aug 21, 2025
5.0
This is the best place to get your hair cut in the area! Check in is very efficient with the app and staff is super courteous and well prepared for your visit. Very courteous and friendly and willing to go the extra mile to make sure you are well satisfied with your hair cut.
MZ
Mary Zink
Aug 8, 2025
1.0
Very positive experience. Short wait time for my favorite barber/ styleist.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips in Onalaska, WI offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and perms at select salons.
How can I save time waiting at Great Clips East Town Plaza?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and get ReadyNext text alerts when your wait is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips Onalaska?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to reserve your spot in advance and reduce wait time.
What are the operating hours of Great Clips at 9382 State Road 16?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays 8:00 AM to 5:00 PM, and Sundays 8:00 AM to 2:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips Onalaska offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when I check in online at Great Clips?
No, the system does not allow stylist requests for safety reasons. However, you can request a stylist upon arrival, but this may increase your wait time.
What payment methods are accepted at Great Clips Onalaska?
Great Clips accepts major credit cards including Mastercard and Visa. Debit card payment is supported as well.
What nearby places can I visit before or after getting my haircut at Great Clips Onalaska?
You can visit places like Bamboo House for Japanese cuisine, Legend Nails Spa for nail care, or Eyemart Express for eyewear needs, all located close to Great Clips in East Town Plaza.
Are there any nearby military recruiting centers close to Great Clips Onalaska?
Yes, Marine Recruiting, U.S. Army Recruiting Station Onalaska, and Air Force Recruiting Onalaska are nearby, which could be convenient for military personnel or clients in the area.
What shopping options are near Great Clips Onalaska for customers who want to shop around?
Nearby shopping includes Michaels for arts and crafts, Men’s Wearhouse for clothing, HomeGoods for home goods, and Ulta Beauty for cosmetics and hair supply.