SEPHORA at Kohl's

3.9
34 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty at Sephora at Kohl's OAK CREEK. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.

Details

  • Requires appointmentNot available
  • DebitAvailable

Location

SEPHORA at Kohl's
9035 S HOWELL AVE, OAK CREEK, WI
53154, United States

Hours

Reviews

3.9
34 reviews
5 stars
18
4 stars
7
3 stars
3
2 stars
1
1 star
5
  • JS
    Jessica Shmauz
    Dec 11, 2025
    1.0
    Rudest employees. I walked up to ask for help and two employees didn’t even acknowledge me. I stood there for a couple of minutes and they continued to ignore me even after I said “hi…” I have never been treated like this at any Sephora. I walked out and will not be coming back - I’d recommend making the trip to Mayfair to the big Sephora all of the employees are actually helpful and kind.
  • BL
    Bridget Leigh
    Oct 26, 2025
    1.0
    I shop frequently at this location since I live nearby and every single time there is never a greeting or any polite conversation from any of the young and inexperienced staff and they always seem reluctant to assist anyone as they are always too busy talking amongst themselves or on their phones. This is very frustrating due to the amount of money I spend here on an annual basis. Are there no managers to see this ? I was here yesterday and overheard two women saying the same exact thing which is what finally prompted me to post this negative review.
  • SL
    Suzy Lackey
    Feb 2, 2024
    1.0
    If i could give 0 stars to this location, I would. This store does not allow split payments at self check out. There is NO signage posted about this. No notification from the employee helping near the self check out. It was not busy, at all. I shopped for over an hour getting items I desperately needed such as shoes to replace my current ones with holes. The associates at this store did not even apologize and made me leave the store without ANY of my merchandise. I only needed to supply $13 to complete the transaction. ABSOLUTE WORST customer service at this location. Also, they said my transaction would be voided within 48 hours on Sunday 01/28/24. I called today 2/2/24 to find out they did not even void the transaction. No apologies, no empathy, no kindness, especially NO customer service available at this location. My card was already charged and I couldn't leave with any,only to find out the transaction was never voided. For all I know the employees could have taken some of my items for themselves without any remorse. It's been 5 business days, that's plenty of patience and understanding on my part, with nothing to show for it. HORRIBLE, go to a different location if you choose to shop at Kohls.

Frequently Asked Questions About SEPHORA at Kohl's

What are the operating hours of SEPHORA at Kohl's in Oak Creek?

SEPHORA at Kohl's is open Monday to Thursday and Saturday from 9:00 AM to 10:00 PM, Friday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Can I pick up my online order at SEPHORA at Kohl's store?

Yes, SEPHORA at Kohl's offers in-store pickup for online orders.