Business Details
About
Day SpaSpaMassage SpaHair Removal ServiceNail SalonWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
339 reviews
5 stars
301
4 stars
13
3 stars
6
2 stars5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for being friendly, professional, and knowledgeable, enhancing their overall experience.
Atmosphere
The spa's calming and relaxing environment received high marks, with many customers appreciating the tranquil ambiance and cleanliness.
Treatment Satisfaction
Most clients reported high satisfaction with various treatments, particularly massages and facials, noting effective techniques and personalized care.
Booking Issues
Several customers expressed frustration with booking and appointment management, including last-minute cancellations and miscommunication from the front desk.
Pricing Concerns
While many felt the services were worth the cost, some noted rising prices and additional fees that led to dissatisfaction.
- SSSonya Sahagian2 days ago5.0I love coming here. I have been a customer for years. Amanda is my favorite person to visit. She is always attentive and professional. My experience is always worthy of the price. The atmosphere is lovely and relaxing.
- HWHope Wardin4 days ago5.0I got a Swedish body balance massage with Steve. He did an amazing job! Will go back to him every time!
- APAmy Prebil5 days ago5.0I absolutely love going to Woodhouse spa. I always feel so welcome and comfortable! I leave feeling relaxed and wanting to come back again soon. The staff is so friendly, relatable, and caring!
- CGcharity greenwood5 days ago3.0My 80 minute deep tissue massage was 70 minutes. The clock in the room showed she started 10 min late and then at the end she ended on time giving me a 70 min massage. The main 2 areas that I discussed in the beginning being what I wanted to be the focus... she never actually massaged my lower back area at all. The pressure I asked her to increase which she would use her forearms occasionally but she would yawn throughout the procedure. Thinking maybe she was too tired to actually perform a deep tissue massage.... I am not a large individual either and have had many deep tissue massages done before at the woodhouse by different massage therapists.
- KPKimberly PineDec 31, 20255.0I have always had the best experiences at Woodhouse. Amanda has been my esthetician for many years and she is amazing! Thank you Amanda for all you do. I always leave feeling relaxed and skin hydrated.
Frequently Asked Questions About Woodhouse Spa - Mukwonago
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. Massage services require that you are 15 years of age or older. Facials require 13 years or older. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - Mukwonago offer?
Woodhouse Spa - Mukwonago offers massage services, facial services, nail services, waxing services, skincare products, and gift cards.
How can I make a reservation at Woodhouse Spa - Mukwonago?
You can schedule your spa experience online through their reservation site or by calling the spa. A credit card is required to guarantee reservations.
What is the cancellation policy for spa appointments?
Cancellations or rescheduling require a 24-hour advance notice. For spa packages or multiple treatments over 2 hours, a 48-hour notice is needed. Insufficient notice may result in charges up to the full service value.
What are the spa's operating hours?
The spa is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Are there any age restrictions for spa services?
Massage services require guests to be 15 years or older, and facials require guests to be 13 years or older. All guests accompanying those receiving services should wait outside the spa area.
What payment methods are accepted at Woodhouse Spa - Mukwonago?
The spa accepts cash, Visa, Mastercard, American Express, and Discover credit cards. Woodhouse Spa gift cards are also accepted for products and services.
Does Woodhouse Spa - Mukwonago offer in-store or curbside pickup services?
Yes, the spa provides both in-store and curbside pickup services for your convenience.
Which nearby places could I visit before or after my spa visit?
You might enjoy dining at nearby restaurants like Half-Time Sports Grille, David Alan Alan's Smokehouse & Saloon, or Antigua Real Mexican Restaurant. These provide great options to relax and eat around your spa day.
Are there any wellness or health stores near Woodhouse Spa - Mukwonago?
Yes, Health Hut Natural Foods is nearby for health food and natural products, perfect for continuing your wellness journey before or after your spa visit.
How can nearby businesses like U.S. Cellular and Animal House Pets and Supplies help during my visit?
While visiting the spa, you can also access services from local businesses such as U.S. Cellular for mobile needs and Animal House Pets and Supplies for pet supplies, making it convenient to handle errands around your spa appointment.