SEPHORA at Kohl's

Reviews

• JB

  Jordan Boswell

  Nov 23, 2025
  2.0
  My wife and I came in to try fragrances, and after about 5 minutes of us trying a few of them we were approached by who I assumed was the manager. She politely asked us if we needed anything, then began working on a nearby shelf in the fragrance section. We continued trying fragrances for about 15 minutes, all the while the manager continued to work on the same shelf. I didn’t think anything about it until I caught her eyeing me as I was trying a fragrance. She began making snide comments about how much the fragrances smelled, such as “oof I think I’m gonna have a headache today,” and when I apologized she said “no you’re okay, I just have to stand in it all day.” Mind you this all took place over the course of about 30 minutes while she worked on the same small end cap of the fragrance aisle. We were immediately uncomfortable as this manager seemed to be watching us and believed we were going to shoplift or something. Nothing explicit was said, but it was weird enough to make us leave and take our business to another store. Very odd experience.
• AB

  Abdella Buta

  May 4, 2025
  5.0
  It’s almost always in stock and I always get what I need