WELL Spa + Salon

4.6
255 reviews

About

Spa Resort
Our full-service salon includes professional haircuts & color, hair & eyelash extensions, special occasion hair, airbrush makeup, and a myriad of nail services, all provided by Milwaukee’s most talented artists.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

WELL Spa + Salon
424 E Wisconsin Ave, Milwaukee, WI
53202, United States

Hours

Reviews

4.6
255 reviews
5 stars
211
4 stars
17
3 stars
8
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the massage therapists, particularly Rose, for their skill and attentiveness, leading to highly satisfying experiences.

Customer Service

Feedback was mixed; while some praised the welcoming staff, others reported disappointing experiences with the front desk regarding appointment changes and cancellations.

Ambiance

The spa's atmosphere was frequently described as relaxing and tranquil, contributing positively to the overall experience.

Pricing Concerns

Several customers noted that the services were on the pricier side, with some feeling that the value did not match the cost, particularly regarding certain treatments.

Mixed Experiences

While many enjoyed their visits, a number of reviews highlighted issues with service delivery, such as incorrect bookings and lack of flexibility in rescheduling.
  • AD
    Agnes Domagala DDS
    3 days ago
    5.0
    We had our Major Dental Clinics holiday retreat at the Well Spa at the Pfister with a group of eight, and the entire experience was exceptional. The spa manager, Juliah, organized everything flawlessly and was an absolute pleasure to work with. From coordinating our treatments to preparing the private space for our group, every detail was handled with care and professionalism. The ambiance was serene, the staff was wonderful, and the treatments were outstanding. Truly a five-star experience — we will definitely be back!
  • LD
    Lex Delaní
    5 days ago
    5.0
    Kendall went above and beyond my expectations for my massage ; she gave me the BEST massage I’ve ever experienced thus far! (Including both out of country and in State). This was my 1st time at the WELL Spa & I am so impressed with how excellent my massage/spa experience was! Kendall was also so very kind & accommodating, & did an awesome job with my requested focus points during the massage. Her skills are amazing and very much appreciated! The other staff I encountered, including check in staff at front, were very friendly & accommodating as well Thanks so much Kendall & WELL Spa for this experience - can’t wait to come back again soon! ❤️
  • DW
    Denise Waack
    Nov 18, 2025
    2.0
    It is very unfortunate that I have to give the Pfister Spa this rating. I was a loyal customer for many years and repeatedly driving from Chicago just for the experience. Using their online reservation service is glitchy and it appears I booked the wrong date. Years of loyalty nor one accidental date booking has been been considered when charging full rate for a service. Unfortunate but along with my four friends that frequent the spa this is a deal breaker. For a 4-star hotel who caters to a pri customer experience this is sad.
  • HS
    Haylie Schmit
    Oct 22, 2025
    5.0
    Rose and Tim were great for our couples massage!
  • MS
    Matthew Schmit
    Oct 20, 2025
    5.0
    Had my first spa treatment here with Rose, and it was great! If anything it went by too quick, very relaxing!

Frequently Asked Questions About WELL Spa + Salon

What types of services does WELL Spa + Salon offer?

WELL Spa + Salon offers professional haircuts and color, hair and eyelash extensions, special occasion hair styling, airbrush makeup, and a variety of nail services.

What are the opening hours of WELL Spa + Salon?

The salon is open Monday, Thursday, Friday, and Saturday from 9:00 AM to 9:00 PM; Tuesday and Wednesday from 9:00 AM to 7:30 PM; and Sunday from 9:00 AM to 5:00 PM.