Our full-service salon includes professional haircuts & color, hair & eyelash extensions, special occasion hair, airbrush makeup, and a myriad of nail services, all provided by Milwaukee’s most talented artists.
Many customers praised the quality of massages, particularly highlighting therapists like Rose, Tim, and Rachel for their skills and ability to customize treatments.
Customer Service
Feedback on customer service was mixed; while some praised the friendly and accommodating staff, others reported negative experiences with booking issues and lack of compassion during cancellations.
Ambiance
The spa's atmosphere was frequently described as relaxing and luxurious, contributing positively to the overall experience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, particularly regarding cancellation fees and perceived value for services like manicures and pedicures.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific experiences, including issues with service quality and customer support.
JS
Jacqueline Schillinger
Feb 14, 2026
5.0
Really lovely couples massage with relaxing waiting room area and friendly staff.
KZ
khyetnyonyo zaw
Feb 3, 2026
1.0
usually I never review nobody but this place is unfair, they says it is policy but they need to fair for the customer who coming to support them and We booked our next appointment after first visit so that mean a month out each appointment. They should have call or text reminder before the appointment like other places do so we won’t be missed our appointment but they never did. understand no show charge $50 or $100 but not full services charge. Never received from them reminder text or call but they keep lie they did I check my voicemail or missed call but never ever again.
KM
Kaela Moreland
Jan 26, 2026
5.0
I had a prenatal massage from Rose today and it was absolutely wonderful. The atmosphere was relaxing and she was able to adapt the massage to safely accommodate me during third trimester. I would highly recommend her!
CG
Carnicia Griffin
Jan 22, 2026
1.0
So i have been getting massage at well spa since 2011 the service always been very pleasant until as of recent in the past I have scheduled appointments for friends at which I provide there information for the appointment on 1/15/26 I had done the same scheduled a friend appointment provided her information and since she canceled appointment I was billed for her visit because they placed my card information on her account. She wasn’t notified of her appointment and I am responsible because I made the appointment. Bad business
MS
Mikaela Simon
Jan 20, 2026
3.0
I was gifted a spa day here and had a gel mani, signature pedicure, and pre-natal massage last wednesday. The WELL Spa is very nice, I enjoyed the atmosphere and all of the folks who I interacted with. Unfortunately, it has been less than 6 days and my gel manicure is already chipping. I am pretty disappointed with this as I've never had a gel manicure chip so soon (and I've also never paid as much for a gel mani!).
I had a great massage from Rachel and would definitely recommend her for anyone looking for a relaxation-style massage experience.
What types of services does WELL Spa + Salon offer?
WELL Spa + Salon offers professional haircuts and color, hair and eyelash extensions, special occasion hair styling, airbrush makeup, and a variety of nail services.
What are the opening hours of WELL Spa + Salon?
The salon is open Monday, Thursday, Friday, and Saturday from 9:00 AM to 9:00 PM; Tuesday and Wednesday from 9:00 AM to 7:30 PM; and Sunday from 9:00 AM to 5:00 PM.
Where is WELL Spa + Salon located?
WELL Spa + Salon is located at 424 E Wisconsin Ave, Milwaukee, WI 53202, USA.
How can I contact WELL Spa + Salon for appointments or inquiries?
You can contact WELL Spa + Salon by phone at +1 414-277-9207 or via email at online@pfisterwellspa.com.
What payment methods are accepted at WELL Spa + Salon?
WELL Spa + Salon accepts American Express, Cash, MasterCard, and Visa for payments.
Does WELL Spa + Salon have facilities accessible to people with disabilities?
Yes, the salon has wheelchair accessible entrance, parking, and restrooms.
Are there any popular nearby spots to visit before or after a visit to WELL Spa + Salon?
You can visit The Pfister Hotel for dining, Cafe at the Pfister for coffee, or enjoy drinks at The Lobby Lounge or Blu, all conveniently close to WELL Spa + Salon.
Can you recommend nearby nightlife options near WELL Spa + Salon?
Nearby nightlife includes The Rouge dance club and lounges like The Lobby Lounge and Blu for cocktails and socializing.
Are there any nearby health or medical services around WELL Spa + Salon?
ATI Physical Therapy is nearby, providing sports medicine and physical therapy services close to the salon.
Is WELL Spa + Salon part of a larger hotel or resort complex?
Yes, WELL Spa + Salon is associated with Marcus Hotels & Resorts and is located within The Pfister Hotel area in Milwaukee.
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Certified February 22, 2026Yext Knowledge Graph
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