WELL Spa + Salon

4.6
253 reviews

About

Spa Resort
Our full-service salon includes professional haircuts & color, hair & eyelash extensions, special occasion hair, airbrush makeup, and a myriad of nail services, all provided by Milwaukee’s most talented artists.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

WELL Spa + Salon
424 E Wisconsin Ave, Milwaukee, WI
53202, United States

Hours

Reviews

4.6
253 reviews
5 stars
209
4 stars
17
3 stars
8
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Massage Quality

Many customers praised the massages, particularly those given by Rose, Tim, and other therapists, highlighting their skills and ability to customize treatments.

Customer Service

While most reviews noted excellent customer service, there were significant complaints about handling cancellations and rescheduling, with some customers feeling treated poorly.

Atmosphere

The spa's ambiance was frequently described as relaxing and tranquil, contributing positively to the overall experience.

Pricing

Several customers mentioned that the services were on the pricier side, but many felt the quality justified the cost.

Staff Professionalism

Most reviews highlighted the professionalism and friendliness of the staff, although there were a few isolated incidents of perceived rudeness.
  • DW
    Denise Waack
    6 days ago
    2.0
    It is very unfortunate that I have to give the Pfister Spa this rating. I was a loyal customer for many years and repeatedly driving from Chicago just for the experience. Using their online reservation service is glitchy and it appears I booked the wrong date. Years of loyalty nor one accidental date booking has been been considered when charging full rate for a service. Unfortunate but along with my four friends that frequent the spa this is a deal breaker. For a 4-star hotel who caters to a pri customer experience this is sad.
  • HS
    Haylie Schmit
    Oct 22, 2025
    5.0
    Rose and Tim were great for our couples massage!
  • MS
    Matthew Schmit
    Oct 20, 2025
    5.0
    Had my first spa treatment here with Rose, and it was great! If anything it went by too quick, very relaxing!
  • LL
    L L
    Oct 7, 2025
    5.0
    I received my spa treatment as a birthday gift, my first time at the spa. I was so pleased and so happy to have had Rose as my massage therapist! She is amazing! Her touch was perfect and you could feel and sense the passion she has for her therapy. I was very pleasantly surprised by all of the little extras the service provided. I will definitely be back to see her, she is a lovely person with a kind heart and I am glad she has found this profession. The service from the other staff members was also very professional and kind. Thank you to all!
  • AR
    Andy Robinson
    Sep 22, 2025
    5.0
    Excellent massage by Tim (the strong painter) in a beautiful historic, but modern, hotel.

Frequently Asked Questions About WELL Spa + Salon

What types of services does WELL Spa + Salon offer?

WELL Spa + Salon offers professional haircuts and color, hair and eyelash extensions, special occasion hair styling, airbrush makeup, and a variety of nail services.

What are the opening hours of WELL Spa + Salon?

The salon is open Monday, Thursday, Friday, and Saturday from 9:00 AM to 9:00 PM; Tuesday and Wednesday from 9:00 AM to 7:30 PM; and Sunday from 9:00 AM to 5:00 PM.