Welcome to Velvet Waxing Studio, a female-owned/operated business and Madison’s premier waxing studio. Our team is dedicated and passionate about the art of waxing making us the best in the business. We strive to create an empowering environment that is welcoming to all ethnicities, body types and genders.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.