SEPHORA

Reviews

• KK

  kenzie.bermudez

  3 days ago
  5.0
  I love Sephora and I love having this Madison location! I enjoy stopping in to browse and see what’s new. However, I have to be honest, there have been multiple times where I’ve walked into this store and felt profiled in a sense. Some employees give stern or unpleasant looks, and at times it feels like I’m being followed around the store. It can feel uncomfortable and unwelcoming, which is disappointing. No one should ever feel looked down upon or out of place while shopping. That being said, today I had an AMAZING experience working with Mirabella. She is truly one of the most incredible retail associates I have ever worked with anywhere. She is kind, caring, and incredibly knowledgeable about products. She really listened to what I was looking for and helped me find the perfect items. Her attention to detail was unmatched, she made sure I felt confident and excited about everything she helped me pick out. She makes the shopping experience so pleasant and welcoming. She truly makes it feel like you’re shopping with your best friend. I cannot recommend her enough and genuinely wish more associates at this store brought the same warm, positive energy she does. Mirabella is a huge asset to this location.
• GH

  Gabriela Hernandez

  Feb 18, 2026
  5.0
  I recently visited the Sephora - Hilldale Shopping Center location and had the pleasure of being helped by Luz. She truly went above and beyond! She took her time answering all of my questions, made thoughtful recommendations, and never made me feel rushed. On top of that, we had such a wonderful conversation along the way. Her kindness and professionalism made my visit so enjoyable.
• AA

  Aisha Ahmad

  Jan 18, 2026
  4.0
  I was helped by Luz to find a shade match etc, she was so kind and helpful! She helped me find and recommended me products that worked for my skin. I could just tell she was so genuine💞!
• CP

  Claire Pawlak

  Jan 17, 2026
  5.0
  Kasey is amazing - so helpful, kind, and sweet! She listened to literally everything I said, and gave amazing recommendations. I would trust her with my life
• AR

  Alisha Rodriguez

  Jan 9, 2026
  5.0
  Great customer service! Aided with shade finding. Larissa was amazing.