At SalonCentric, the salon professional is at the center of everything we do! Visit us and shop over 120 brands in categories like hair, skin, nails, barbering, tools and more. Have you met our Beauty Gurus? They'll show you everything there is to know about the latest trends and techniques. In fact, at SalonCentric, we're obsessed with education because we know the right tools will help you and your business succeed. Join us for a hands-on class or demo from your favorite brands. And if you're a student, don't forget about our Cosmetology School field trips, hosted by our friendly team. We can't wait to help you make the world a more beautiful place
Allie from the East Side store and West side store in Madison was excellent and patient while teaching me Sparkle Strands! I am so thankful for her training! Thanks so much Allie you rock!!!!!
KS
Katie Stewart
Aug 7, 2025
1.0
alma is the worst employee there. Went to pick up a few things and asked for her help but she gave me attitude the whole time after pulling her away from her phone. unprofessional and rude, all the girls here are usually great except for her.
AM
Angela McIntosh
Aug 5, 2025
1.0
I have no idea what’s going on with the staff here. It’s gone downhill.. no customers service the music is blaring. I ask about a product I’m told they are out yet I walk through the isle and there like 30 boxes of inventory that hasn’t been opened to put away yet.
What happened to customer service?
LL
Lorenzo Little
Apr 23, 2023
5.0
AllThingsBS is da best ^~^
DG
Dora Gyamtso
Oct 11, 2020
1.0
On Monday, October 5th, I went to Salon Centric West store. I arrived at 07:57am. (store opens at 08:00am.), and tried the door to see if the store was actually open, since it happened before, but the door was locked. Not a big deal, I could’ve waited another 3 min., but what happened next is simply not acceptable by any means. I got yelled “WAITE!!!” by staff Pauline who stood behind reception. I can’t even describe the face expression she had at the moment. She was so angry and furious about fact that I tried to open the door 3 minutes before store’s open hours.
I shop at this store once or twice a week, all staff know me, including Pauline.
Can I say I always have a great experience at the store, not really, not when I get “help” from Pauline, NEVER!
Whenever I enter the store in an optimistic and upbeat mood, and looking forward to the prospect of having a look around the store, making my salon supplies purchase, at the checkout everything gets dropped down to negativity, to this very uncomfortable, awkward state if Pauline is behind the desk.
I find her attitude extremely rude, mean and arrogant! I never ever even saw a smile on her face while she talks or greets store’s customers.
There was a few times when I had a question about the product, but instead of delivering the information to me, I would be given the meanest look as if I was interrupting her.
At this rate I will discourage anyone to get “help” from Pauline while shopping at the store!
Beware of Pauline!!!
Store purchases may be returned to a store with a valid receipt. SalonCentric.com & Salon Business Partner orders with a value of $150 or less can be returned to your local SalonCentric store with your packing slip or invoice, dated within ninety (90) days of the purchase invoice (excluding electrical items and shears).
Electrical items and shears may be requested within sixty (60) days of purchase and will be refunded or exchanged only with original receipt, packing slip, or invoice. Refunds will be processed as a SalonCentric gift card. At this time, SalonCentric.com does not accept gift cards at checkout.
Can anyone shop at SalonCentric?
In order to shop with SalonCentric, you must be a licensed salon professional or cosmetology student and have an account with SalonCentric. If you don't currently shop with SalonCentric, you can apply for an account at any of our store locations or on our website.
What is SalonCentric’s return policy?
Store purchases with a valid receipt can be returned to a store. Orders $150 or less from SalonCentric.com or Salon Business Partner can be returned to a local store within 90 days (excluding electrical items and shears). Electrical items and shears may be returned within 60 days with original receipt. Refunds are issued as gift cards. Gift cards cannot be used at checkout on SalonCentric.com.
Who is eligible to shop at SalonCentric?
Only licensed salon professionals or cosmetology students with an account can shop at SalonCentric. New accounts can be applied for at store locations or online.
What are the operating hours of the SalonCentric Madison W location?
The store is open Monday 8:00 AM - 6:30 PM; Tuesday to Friday 8:00 AM - 6:00 PM; Saturday 8:30 AM - 4:00 PM; Sunday 12:00 PM - 4:00 PM. It is closed on Thanksgiving, Christmas, and New Year’s Day.
What products and services does SalonCentric offer?
SalonCentric offers over 120 brands in hair, skin, nails, barbering, tools, and more, with education classes and demos for salon professionals and students.
What payment options are accepted at SalonCentric?
Does SalonCentric offer in-store shopping and free Wi-Fi?
Yes, SalonCentric offers in-store shopping and provides free Wi-Fi to customers.
Can I easily access SalonCentric from nearby public places or use local transit?
SalonCentric is located near popular places like Hy-Vee Wine & Spirits and Copper Comb Salon, making it convenient for salon professionals visiting these spots to stop by. Customers can plan visits combining beauty, dining, or shopping experiences in this area of Madison.
Are there beauty and spa services around SalonCentric?
Yes, nearby beauty and spa options include Glam by Tam Aesthetics LLC, Chery0s Nails, Organic Aesthetics Spa, Nails By Maria LLC, and Look'n Good Salon, offering complementary services to SalonCentric’s product offerings.
What dining options are available near SalonCentric?
Customers can enjoy local restaurants nearby such as Royal Indian Cuisine, Official Royal Indian Cuisine, Haldi Masala, and Kangchen Indian Cuisine for a variety of Indian and Asian dining experiences before or after visiting SalonCentric.
How can I contact or learn more about SalonCentric Madison W?
You can call +1 608-829-3160, email SCSTORE.4206@saloncentric.com, visit their website at https://stores.saloncentric.com/wi/madison/4206, follow on Instagram @saloncentric, or visit their Facebook page at https://www.facebook.com/821350874625691.