SalonCentric

Reviews

• SL

  Susan Liddicoat

  Dec 20, 2025
  5.0
  Allie from the East Side store and West side store in Madison was excellent and patient while teaching me Sparkle Strands! I am so thankful for her training! Thanks so much Allie you rock!!!!!
• DB

  Danielle Brennen

  Nov 18, 2022
  2.0
  I don’t recommend this salon centric location , I love the products they have yet not worth the passive aggressiveness I get every time I stop in; it just seems to be one employee. Last time I asked about Amika product and she compared my hair to horse hair and I have natural textured curly hair. Another time I came in asking about the app and had my license and all identification to see if I could still purchase product and I had my daughter with me. I asked if we could get it set up before hand and she said after I was done shopping yet in the same breath insinuated I did not need to be there. I could look around but needed a license to purchase product and my daughter does not have one. I said right ( she’s under 5). It was clearly an inconvenience to her.
• DG

  Dora Gyamtso

  Oct 11, 2020
  1.0
  On Monday, October 5th, I went to Salon Centric West store. I arrived at 07:57am. (store opens at 08:00am.), and tried the door to see if the store was actually open, since it happened before, but the door was locked. Not a big deal, I could’ve waited another 3 min., but what happened next is simply not acceptable by any means. I got yelled “WAITE!!!” by staff Pauline who stood behind reception. I can’t even describe the face expression she had at the moment. She was so angry and furious about fact that I tried to open the door 3 minutes before store’s open hours. I shop at this store once or twice a week, all staff know me, including Pauline. Can I say I always have a great experience at the store, not really, not when I get “help” from Pauline, NEVER! Whenever I enter the store in an optimistic and upbeat mood, and looking forward to the prospect of having a look around the store, making my salon supplies purchase, at the checkout everything gets dropped down to negativity, to this very uncomfortable, awkward state if Pauline is behind the desk. I find her attitude extremely rude, mean and arrogant! I never ever even saw a smile on her face while she talks or greets store’s customers. There was a few times when I had a question about the product, but instead of delivering the information to me, I would be given the meanest look as if I was interrupting her. At this rate I will discourage anyone to get “help” from Pauline while shopping at the store! Beware of Pauline!!!

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