Lush Cosmetics Hilldale - Madison

4.8
210 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Hilldale - Madison
727 Hilldale Way, Madison, WI
53705, United States

Hours

Reviews

4.8
210 reviews
5 stars
179
4 stars
20
3 stars
7
2 stars
2
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent assistance to customers.

Product Quality

Customers appreciate the high quality of Lush products, particularly for sensitive skin, though some note the prices can be on the higher side.

Store Environment

The store is often described as welcoming and fun, though some customers find the strong scents overwhelming.

Unique Experiences

Many reviews highlight special events and personalized service, making shopping at Lush a memorable experience.

Accessibility

While the store is praised for its helpful staff, some customers mention challenges with finding the location and navigating the busy environment.
  • CS
    Candice Sandvick
    Nov 16, 2025
    5.0
    Amazing experience! The store is so cute and the staff are so friendly & helpful! I got myself some shower gel, lotion & spray and I’m impressed not only of the delicious scent but how a little goes a long way and my skin has never felt so soft! I will be getting my family gift from this place!
  • MM
    melanie mccarthy
    Nov 9, 2025
    5.0
    Great store with amazing products. Helpful, friendly employees. I love their fresh face masks and beautiful bath bombs.
  • II
    isabelle
    Sep 30, 2025
    5.0
    There was a bat in the store I think it’s stuck
  • RR
    Rae
    Sep 27, 2025
    5.0
    I went to Lush last week a little before close. Syd & Charlie were both working and my goodness were they SO helpful! As an autistic person I get easily overwhelmed. Their calm presence and knowledge helped guide me in the right direction. With all the samples I got, I was able to find products that work for me and my sensitivities. I’m just very grateful that even with them trying to close, they still took the time to make sure I got exactly what I wanted. Y’all heckin rock- thank you so much!
  • AL
    A. Larson
    Aug 30, 2025
    5.0
    This was my first visit to any Lush location. Mariah was incredibly helpful explaining different products to me. Then, Erin, gave me fantastic recommendations of other places I should visit while in the area since I was just in town for a couple weeks. The products were so nice that I went back to get gifts for my friends.

Frequently Asked Questions About Lush Cosmetics Hilldale - Madison

What types of products does Lush Cosmetics Hilldale - Madison offer?

They offer fresh, handmade, cruelty-free, and vegetarian bath, body, hair products, including bath bombs, bubble bars, hair treatments, face moisturizers, and more.

What are the store hours for Lush Cosmetics Hilldale - Madison?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.