Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
DeliveryAvailable
Requires appointmentNot available
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Wheelchair accessible entranceAvailable
Location
Certified by Lush Cosmetics Hilldale - Madison • Mar 01, 2026
Certified by Lush Cosmetics Hilldale - Madison • Mar 01, 2026
Reviews
4.8
211 reviews
5 stars
180
4 stars
20
3 stars
7
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent assistance and personalized recommendations.
Product Quality
Customers appreciate the high quality of Lush products, particularly for sensitive skin, and enjoy the variety of options available.
Store Atmosphere
The store is noted for its pleasant and inviting atmosphere, although some customers find the strong scents overwhelming.
Sampling and Recommendations
Many reviews highlight the generous sampling policy and the staff's ability to recommend products based on individual needs.
Mixed Experiences
While most feedback is positive, there are isolated reports of negative experiences, including issues with staff behavior.
PL
phillip Lee
Feb 14, 2026
5.0
Yolanda at Lush was incredibly kind and helpful during my visit. She took the time to explain the products in detail and gave thoughtful recommendations based on what I was looking for. Her friendly attitude made my shopping experience so enjoyable. Thanks to her, I left the store feeling really happy with my purchase. I truly appreciate her excellent customer service!
CS
Candice Sandvick
Nov 16, 2025
5.0
Amazing experience! The store is so cute and the staff are so friendly & helpful! I got myself some shower gel, lotion & spray and I’m impressed not only of the delicious scent but how a little goes a long way and my skin has never felt so soft! I will be getting my family gift from this place!
MM
melanie mccarthy
Nov 9, 2025
5.0
Great store with amazing products. Helpful, friendly employees. I love their fresh face masks and beautiful bath bombs.
II
isabelle
Sep 30, 2025
5.0
There was a bat in the store I think it’s stuck
RR
Rae
Sep 27, 2025
5.0
I went to Lush last week a little before close. Syd & Charlie were both working and my goodness were they SO helpful! As an autistic person I get easily overwhelmed. Their calm presence and knowledge helped guide me in the right direction. With all the samples I got, I was able to find products that work for me and my sensitivities. I’m just very grateful that even with them trying to close, they still took the time to make sure I got exactly what I wanted. Y’all heckin rock- thank you so much!
Frequently Asked Questions About Lush Cosmetics Hilldale - Madison
What types of products does Lush Cosmetics Hilldale - Madison offer?
They offer fresh, handmade, cruelty-free, and vegetarian bath, body, hair products, including bath bombs, bubble bars, hair treatments, face moisturizers, and more.
What are the store hours for Lush Cosmetics Hilldale - Madison?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Hilldale - Madison offer pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options, but do not offer delivery in all cases.
Is proof of vaccination required to shop at Lush Cosmetics Hilldale - Madison?
No, proof of vaccination is not required to shop at this location.
What forms of payment are accepted at Lush Cosmetics Hilldale - Madison?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, MasterCard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Hilldale - Madison have a wheelchair-accessible entrance?
Yes, the store offers a wheelchair-accessible entrance for customers.
Can I find other beauty stores near Lush Cosmetics Hilldale - Madison?
Yes, nearby you can find MAC Cosmetics and Bath & Body Works for additional beauty and cosmetic options.
Are there any food or dessert places near Lush Cosmetics Hilldale - Madison?
Yes, nearby dining options include Fannie May Fine Chocolates, Ben & Jerry's for ice cream, and Crescendo Espresso Bar for coffee and smoothies.
What clothing stores can I visit near Lush Cosmetics Hilldale - Madison?
Nearby clothing stores include Macy's Backstage, J. Mclaughlin, Lucky Brand, Pierce South, and White House Black Market.
Does Lush Cosmetics Hilldale - Madison support environmentally friendly and ethical products?
Yes, over 35% of their products are packaging-free and most packaging is made from recycled and recyclable materials. They also prioritize ethical, fresh, handmade, cruelty-free, and vegetarian products.
Brand Certified Facts from Lush Cosmetics Hilldale - Madison
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Certified March 01, 2026Yext Knowledge Graph
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