Aveda Store

4.4
38 reviews

About

Cosmetics Store
Founded in 1978 with a mission to care for the world and always opposed to animal testing, Aveda creates vegan, high-performance hair, skin and body formulas for beauty professionals and consumers, all with sustainability at heart. Aveda is Leaping Bunny approved by Cruelty Free International, the globally recognizable gold standard of approval for cruelty free products. Aveda Corporation is a certified B Corporation, meeting high verified standards of social and environmental performance, transparency, and accountability.

Location

Aveda Store
10 West Towne Mall, Madison, WI
53719, United States

Hours

Reviews

4.4
38 reviews
5 stars
28
4 stars
3
3 stars
3
2 stars
1
1 star
3
  • SB
    Susan Brod
    Sep 9, 2024
    5.0
    I brought my friend in to get a birthday gift and was treated by your top notch staff. Your advisor Ben went out of his way to accommodate her and explain the products to both of us. The other two ladies offered us a facial, hand massage, or arm massage. Thank you for the great experience
  • SM
    Selena M
    Nov 19, 2023
    5.0
    I had a birthday party hosted here by the wonderful staff and everyone was so kind and welcoming! Kudos to Ben and Helen for making it very special! The party was completely free and we got facials and we got quite a bit for goodie bags while sipping on teas with our cupcakes!!! Definitely can’t wait for next my next birthday party here again! Keep being Awesome to all of you and I can’t thank you guys enough!
  • TH
    Terese Hoffman
    May 16, 2022
    4.0
    Way over priced but good product and outstanding customer service by Patricia @ the West Town Madison location.
  • ER
    E R
    Jun 11, 2017
    3.0
    I can honestly say that the experience I had at about 3pm on 6/11 was probably one of the more disappointing experiences I had at any Aveda store ever. I came in to redeem a birthday certificate and while there were no other customers and four ladies behind the counter, I was greeted with a question more akin to "what are you doing here?" rather than "how can I help you?" I mentioned the birthday certificate, which was for a "sensory journey and a complimentary bottle of oil." My "journey" consisted of being asked to choose between four bottles and upon doing so, was handed a bottle and a small card that told me how to use it and was promptly dismissed. It took all of less than two minutes in the store, and I truly felt as though I wasn't wanted anymore. I haven't had a negative experience like that at any point before so to feel so dismissed without even a "happy birthday" or even any attempt at telling about new products or how to use the gift I had been given felt like a matter of "here's your gift, now go away." I will continue to shop there, as I know the store is usually not like that, but for being offered to "celebrate" my birthday with a product I love, I was disappointed.

Frequently Asked Questions About Aveda Store

Where is the Aveda Store located?

The Aveda Store is located at 10 West Towne Mall, Unit C-9, Madison, WI 53719, USA.

What are the Aveda Store's opening hours?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.